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T-Mobile 5G Gateway (G5AR)
Find technical details, tutorial links, and other information about your
About the Gateway
Front View
Back Bottom View
Reading the gateway label
The label on the back of your gateway includes information about the device and network including the default
LCD Screen
Press the left or right arrow ( < or > ) on the LCD panel with your finger to move between screens. The illuminated dot on the bottom of the screen indicates where you are in the screen sequence.
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- The gateway displays up to five bars, indicating signal strength.
- The number of bars represents the strength of the gateway's current connection to the cellular network.
- An 'X' indicates the gateway is not connected to the cellular network.
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- The number displayed indicates the number of devices currently connected to the gateway (including wireless and wired devices).
- Use the T-Life app to see and manage each connected device.
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The Internet Line Number screen displays your internet number when the SIM card is installed.
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The Messages screen allows you to view the message contents by using the left and right arrows to scroll between messages.
To delete a message:
- Press O (OK) on the panel to select VIEW MESSAGES and view unread messages.
- Select NEXT and read next message.
- Select DONE when you have read all messages.
- Select DELETE to delete a message.
- When prompted with a message asking you to confirm deletion, select YES to confirm.
You can block messages to your gateway through your
T-Mobile account. See Message Blocking for details. -
The gateway supports both English and Spanish on the LCD screen. To adjust this setting:
- From the Languages screen, select CHANGE.
- Select English or Español.
- Press O (OK) button to set the language.
Tech Specs
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- AC 100 – 240V
- 50/60 Hz
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- Height 9.25 in x Width 7.36 in x Depth 2.59 in
- 3.24lbs
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0°C-40°C (32°F-104 °F)
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- Bluetooth 5.1
- GPS
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Wi-Fi 7 (11ax/11be 4x4 – 2.4G/5G/6G)- Seamless roaming
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WPA/WPA2/WPA3
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- USB Type C x 1 for Regular Power Source
- USB Type C x 1 for Data and other USB Port purposes
- Buttons: Reset; for LCD: left/right arrow keys, select
- SIM card slot x 1 (4FF only)
- Maximum recommended connected devices: 256
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- 5G NR: n25, n41, n48, n66, n71, n77 (DoD & C-Band)
- 4G LTE: B2, B4, B5, B12, B48, B66, B71
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- TFT LCD Non-Touch Panel
- 2.4 Inches
- 240x320 resolution
Firmware Updates
- Firmware updates are pushed out automatically when available. They can't be manually requested.
- They're sent out in phases over a few weeks, so not all users get the update at the same time.
- Updates happen between 1 am and 3 am PST; make sure your gateway is turned on during this time to get the update.
- Do not restart the gateway when it’s updating. The gateway will automatically restart once the update is complete.
Firmware versions, fixes, and features
- 1.00.01: Release version
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