Tell us about your rural calling issue.
We know every call counts, and we’re sorry for the inconvenience. This page is for people who have experienced early or false ringing on their outgoing calls, or who have had trouble completing calls to landlines in rural areas. If you have are experiencing a different issue, for fastest resolution, please call T-Mobile Care by dialing 611 or 1-800-937-8997, Sprint Customer Service by dialing 1-888-211-4727, or Metro Customer Service by dialing *611 or 1-888-8-METRO-8.
To report early or false ringing, or problems completing calls to a rural recipient, we’re here to help. For T-Mobile and Sprint customers: