Performance metrics
What speeds and performance can T-Mobile -branded Broadband Internet Access Services customers expect?
Many factors affect the speed and performance customers experience, including the programs or services running on the device, proximity to a cell site, the capacity of the cell site, weather, the surrounding terrain, use inside a building or moving vehicle, radio frequency interference, how many other customers are attempting to use the same spectrum resources, any high-speed data allotment, video optimization, the rate plans or features you select, and uses that affect your network prioritization, such as whether you are using Smartphone Mobile HotSpot (tethering) or if you are a Heavy Data User. Customer devices also have varying speed capabilities and may connect to different networks depending on technology. Your network experience and access may also be impacted if you fail to pay amounts you owe
Based on internal analysis and projections from third-party, crowd-sourced data and subject to the factors described in these pages,
The information detailed below is paired with general types of plans that will typically receive those speed and latency ranges. You can also find a plan’s specific ranges on that plan’s Broadband Label, which is accessible where you shop for your plans, including on our plans pages, on the phone, or at retail store.
Speed & Latency
Speed
The term "speed" is commonly used as a shorthand way to describe the rate at which a particular broadband Internet access service can transmit data. This rate (or speed) is typically measured in the number of kilobits or megabits transmitted in one second (Kbps or Mbps). Some applications like email or basic web browsing do not require high-data speed to function very well, while other activities like high-definition video streaming or transferring large data files are better experienced with higher data speeds.
Latency
Latency, also known as delay, is the amount of time from when a data packet is sent to when it is received. For Broadband Internet Access Services, latency is the round-trip time it takes for a data packet to travel between two endpoints on the Internet (from point A to point B and then back to point A) and is usually expressed in milliseconds ("ms"). Some applications, such as email, can tolerate a substantial amount of latency without any noticeable impact on the application's performance, while other applications, such as real-time video conferencing, require lower latency to function properly.
Mobile Wireless & Temporary Fixed Wireless
5G Network:
On-Device for Most Plans
| Download Speeds |
|---|
| Typically between 89 – 418 Mbps |
| Upload Speeds |
| Typically between 6 – 31 Mbps |
| Latency |
| Typically between 17 – 32 ms |
5G Network:
On-Device for Select Plans
| Download Speeds |
|---|
| Typically between 79 – 357 Mbps |
| Upload Speeds |
| Typically between 6 – 30 Mbps |
| Latency |
| Typically between 17 – 32 ms |
(On-device for
5G Network:
Temp Fixed Wireless & Hotspot/Tethering
| Download Speeds |
|---|
| Typically between 74 – 327 Mbps |
| Upload Speeds |
| Typically between 6 – 30 Mbps |
| Latency |
| Typically between 17 – 32 ms |
(On-device for our currently offered Mobile Internet plans with 30GB or more per month and via temporary fixed wireless including Away, capped Business Internet, and Smartphone Mobile Hotspot/Tethering for plans including 5G tethering.)
4G Network:
On-Device for Most Plans
| Download Speeds |
|---|
| Typically between 14 – 68 Mbps |
| Upload Speeds |
| Typically between 2 – 10 Mbps |
| Latency |
| Typically between 26 – 46 ms |
4G LTE Network:
On-Device for Select Plans
| Download Speeds |
|---|
| Typically between 13 – 61 Mbps |
| Upload Speeds |
| Typically between 2 – 11 Mbps |
| Latency |
| Typically between 26 – 46 ms |
(On-device for
4G Network:
Temp Fixed Wireless & Hotspot/Tethering
| Download Speeds |
|---|
| Typically between 13 – 57 Mbps |
| Upload Speeds |
| Typically between 2 – 12 Mbps |
| Latency |
| Typically between 26 – 46 ms |
(On-device for our Mobile Internet plans with 30GB or more per month and via Project 10Million and some other education Mobile Internet plans, temporary fixed wireless including Away, capped Business Internet, and Smartphone Mobile Hotspot/Tethering for plans including 4G tethering.)
Wireless Internet
5G Network:
Generally Available Wireless Business Internet
| Download Speeds |
|---|
| Typically between 77 – 292 Mbps |
| Upload Speeds |
| Typically between 18 – 31 Mbps |
| Latency |
| Typically between 19 – 37 ms |
5G Network:
Wireless Home Internet, Wireless Small Business Internet, Wireless Business Internet Eligible
| Download Speeds |
|---|
| Typically between 72 – 245 Mbps |
| Upload Speeds |
| Typically between 15 – 31 Mbps |
| Latency |
| Typically between 19 – 37 ms |
4G Network:
Generally Available Wireless Business Internet
| Download Speeds |
|---|
| Typically between 37 – 119 Mbps |
| Upload Speeds |
| Typically between 7 – 25 Mbps |
| Latency |
| Typically between 24 – 40 ms |
4G Network:
Wireless Home Internet Lite, Wireless Small Business Internet Lite
| Download Speeds |
|---|
| Typically between 30 – 110 Mbps |
| Upload Speeds |
| Typically between 6 – 23 Mbps |
| Latency |
| Typically between 24 – 40 ms |
The ranges above represent network performance nationally on recent devices and may differ from future network conditions or from what you purchased as part of your current rate plan when you first activated it. As described above, your experience may also differ based on, e.g., your choice of rate plan and device, or the number of devices connected to the router in the case of Home Internet. You may occasionally experience speeds, latency, or other network capabilities outside the ranges available as part of your service. Performance for our temporary fixed wireless offerings (Internet Lite, capped Business Internet) reflects our nationwide network given the moveable nature of those services. Download and upload speeds may be lower in the initial locations where these products are activated.
Some plans may include maximum speeds for some services, including some
Where are these speeds available?
In recent years,
For coverage information relating to specific geographic areas, see our coverage map.
Where can I find information about device compatibility with a specific network technology?
To access a given network technology (e.g., low-band 5G), you must have a compatible device and be within the coverage area for that service (e.g., a low-band 5G device in a low-band 5G coverage area). Learn more about device capabilities by reviewing your user manual or find information about devices here (https://www.
Got questions?
For additional Open Internet disclosures not found on this page, including our Privacy Notice, please review the Frequently asked questions.