Introducing Scam Shield™. Fewer scam calls. Period.













Now that Sprint and T-Mobile have merged, our network is bigger and better than ever, and has advanced scam-blocking protection built into its core. So every customer can be better-protected—for FREE.

Your ultimate call control center.

Our free Scam Shield app gives you control over T-Mobile’s anti-scam protections like Scam ID, Scam Block, and Caller ID, and is available to all our customers.

For an extra charge, upgrade to Scam Shield Premium for even more control over your calls and voicemails.

Scam Shield's five layers of protection:

Advanced network technology.

Our supercharged network analyzes every call using A.I., machine learning, and patented technologies. And our defenses update every six minutes to stay ahead of scammers.

Built-in protection.

Americans get billions of scam and robocalls every year. But Scam ID and Scam Block technologies identify and help stop them—before you ever get the call. Plus, our customers are further-protected by anti-spam text solutions we've had in place since 2014.

Know who's calling.

Now you'll see a caller's information, even if they're not in your contact list. With Scam Shield, full Caller ID access is automatically included.



Keep your personal number personal.

Scam Shield gives you an extra PROXY number that you can use when you don’t want to share your private phone number.




When you need a clean slate.

With Scam Shield, you can change your phone number—for any reason—up to one time per year, for free.


Get even more of what you love from T-Mobile.

Check out customer benefits.

Discover our better network with advanced scam-blocking protection built in.