Several T-Mobile plans include unlimited data and texting when you travel to 215+ countries and destinations. However, this benefit is meant for those traveling abroad for a short period, not living abroad for extended periods of time. Our Terms and Conditions state that we may terminate service for excessive roaming.
Our systems show that during several recent billing cycles, more than 50% of usage on the line referenced in the message you received occurred while roaming off the T-Mobile US network, which violates our Terms and Conditions. As a result, this line is scheduled to have roaming data blocked. Please note that you will still be responsible for all charges incurred in the meantime and if you have an existing EIP (Equipment Installment Plan) or lease balance on those lines, it will be charged in full if you cancel service. International passes are not eligible for use while roaming data is blocked. After a full 12 months roaming data will automatically be unblocked and the line will be able to use international roaming data.
Using a temporary SIM card may be a good option for you, if your device is unlocked. We are happy to help you figure out what works best for your situation. Please call us at 1-800-937-8997 in the US or at 1-505-998-3793 from outside the US if you have any questions.
Read T-Mobile’s Terms and conditions