Forum Discussion

MMei's avatar
MMei
Network Novice
10 months ago

Certain devices got kicked off T-mobile Home Internet

I got several devices connected to my T-mobile home wifi. Only two of them got kicked off WIFI and it happened multiple times. Always that two devices and all other devices are completely fine. These two are android phones but other android devices have no problem. After they got kicked off, it says wrong wifi password when I tried to re-connect. Every time I had to unplug and replug the gateway to have them reconnected. Anyone has the same issue and how to solve it?

  • Kdmhelp's avatar
    Kdmhelp
    Network Novice

    We are having this same issue with our Samsung tv, Roku Tv, and ring cameras. Our iPhones and my HP work computer are the only things that stay connected. So far TMobile and Samsung couldn’t find any issues or solutions to this. They had me try creating a second WiFi in the app at a lower ghz and that did not solve it either. We got a replacement gateway and it’s still doing it.