Forum Discussion
Arcadyan KVD21 Gateway Update Rollout?
I recently received a Arcadyan KVD21 Gateway running firmware 1.00.12. I see firmware version 1.00.14 is available. Since I cannot manually install the firmware, nor can I request it to be installed, what is the rollout schedule?
I’m having ridiculous reliability problems. The thing reboots on it’s own at random times. It has not had uptime of greater than 24 hours.
Trying to determine if I should cancel the service, and cough up the extra money for Xfinity or AT&T both of which I strongly dislike.
When can I feel the love tmo?
How are you seeing auto-reboots?
Usually while trying to work, I notice timeouts and SSH session disconnects. Or, if I’m playing an online game, I get disconnected. Upon, these disconnects, I walk over to the gateway, and look at the screen, it usually says powering up by the time I get there. Afterwards, I go to the device page on the LAN, 192.168.12.1, and check the uptime; sure enough, it’s a minute or two.
Same… hoping firmware x14 is available and fixes reliability & perhaps added features/diagnostics before me and neighbor must end T-mo trial & resort to cable ISP.
How are you seeing auto-reboots? My needs are modest but I too have (so far) 1-2x/d no service (0 bars) or earlier today 3 bars displayed but no internet… then manual reboot (unplug/plug).
