Forum Discussion
rlsheets21
4 years agoNewbie Caller
5g home internet stuck on 4g
So I am using the 5g home internet and it worked flawlessly for about 10 days, it states now that it's just using 4g instead of the normal 5g. I have rest the 5g modem and rebooted it several times. ...
tangfj
3 years agoNetwork Novice
pphw wrote:Do you have a TMO phone? Is it getting 5G? If so, tell that to customer service so they will actually look into the problem instead of the default deny/delay. Also, demand service credit. If they are not providing 5G, you should not be paying for 5G service.
Yes, I get 5G on my phone everywhere in my house which is why this is even more puzzling.
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