Forum Discussion
unable to disconnect or schedule devices through tmobile 5G home router
Hi! I'm trying to disconnect or schedule devices through tmobile 5G home app but no luck. It gives a pop-up window 'unable to update device at this time ". I installed/uninstalled app, used other devices connected to the same router but no luck.
Thank you
The T-Mobile Internet app is not very good.
You can use the T Life app. It’s a bit of a pain to use, but some parts work better, including the Devices section.
Tap bottom tab Connect > scroll down to Things > Tap 5G Gateway (mine always says it’s not connected, but it is) > key in your admin password (this is NOT the password to your network) > tap Devices at top > tap the device > tap Set schedule > Set the times when you want the device to be disconnected from your network > Submit to save.
Still same problem unbelievable.
Having same issue. Tmobile told me to force stop my app and try again. Same issue.
Same!
Same here. No fix that I can find.
Having the same issue anyone have a resolution?
