Forum Discussion
Customer service representative lied
Dear T-Mobile Customer Service,
I am writing to you regarding a miscommunication with one of the T-Mobile representatives I spoke with. This past May, I intended to purchase an iPhone 14 Plus, but...
As this is a customer forum, and not a complaint line, I'd recommend you contacting TMobiles social media (X or Facebook) or through customer care and request a supervisor. Alternatively BBB filing
As this is a customer forum, and not a complaint line, I'd recommend you contacting TMobiles social media (X or Facebook) or through customer care and request a supervisor. Alternatively BBB filing
How about you have your customer support representatives stop lying to people, as they lied to me as well!
Oh no one of the only 3 providers lied to you??!!! Definitely consider moving to Verizon or AT&T, because they are sure to treat you like royalty there. Verizon has treated me so amazingly that I'm in the process of running here to Tmobile. And ATT was never the worst customer service I've ever received anywhere from any company ever in my life which cause me to switch to Verizon 9 years ago. I'm sure you will bc so pleased with either of those 2 remaining options as your new provider. Please I beg of you do come back here and let us know how beautiful and pure and gentle customer service is there so we can all just be green with envy at the total pampering you receive from their customer service.
