Forum Discussion

Blackhawk193's avatar
Blackhawk193
Network Novice
5 months ago

t-mobile customer service

I’m here in Mexico, I moved here about 3 months ago and had T-mobile for the first month, but I decided to switch companies due to being financially restrained. I need to call T-mobile customer service but the only way to do is to like do a collect call which is going to cost me a ton of money. Does anyone know how could I get a hold of T-mobile from Mexico without having to pay?? Thank you 

  • If you have not canceled your Tmobile service then all you have to do is place your Tmobile SIM back into your phone and call their toll free international support number listed here:

    https://www.t-mobile.com/contact-us

    Read the notes for the 505 international phone number. If you call on a land line or a non-Tmobile SIM, you will be charged regular long distance fees.

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy

    If you have not canceled your Tmobile service then all you have to do is place your Tmobile SIM back into your phone and call their toll free international support number listed here:

    https://www.t-mobile.com/contact-us

    Read the notes for the 505 international phone number. If you call on a land line or a non-Tmobile SIM, you will be charged regular long distance fees.