Forum Discussion
Email customer service
what is the email address of customer service?
thanks
There isn't a public one.
If you need to get in contact with customer support can either call, send a letter through regular mail
or contact customer support using messenger through Tmobile's Facebook or Twitter..
This is the main reason I want to quit T-Mobile. No chat, no email, just phone support. Too many other places to get cheap cell service from.
T-Mobile keeps using all my data even though I have binge on and there is LITERALLY NO WAY OF CONTACTING THEM WITHOUT CALLING and I have crippling social anxiety and will not call.either fix my data or I am going to Verizon..binge on should not use my data when I watch YouTube Hulu or listen to Spotify yet it used all my data and didn't tell me till I was out
I am very disappointed in the way tMobile conducts its business. I was ripped off when changing from ATT despite numerous conversations with tMobile. Would not recommend to anyone.
you can also contact their T-Force team via Facebook or Twitter..
side note though..you might want to change your screen name away from your personal email..fully public site and everyone can see it.
out of curiosity..which carrier allows troubleshooting through email? Verizon is either chat, call or their site..ATT is the same way. apparently theyre all “afraid” of being swamped with emails..Sprint had chat, calling in or their site as well...which mind you all of them also use social media platforms like Facebook and Twitter for support as well.
There isn't a public one.
If you need to get in contact with customer support can either call, send a letter through regular mail
or contact customer support using messenger through Tmobile's Facebook or Twitter..
Why isn’t there a public one?
Garbageservice wrote:
T-Mobile keeps using all my data even though I have binge on and there is LITERALLY NO WAY OF CONTACTING THEM WITHOUT CALLING and I have crippling social anxiety and will not call.either fix my data or I am going to Verizon..binge on should not use my data when I watch YouTube Hulu or listen to Spotify yet it used all my data and didn't tell me till I was out
This is basically a user to user forum with some Tmobile moderation who don’t have account access.I assume you can write their CS people via Twitter or FB. I don’t do either of those services, so can’t comment. Neither ATT or Vz have CS via email unless you are a business (business acct.)
What do we do if we don’t have social media and are unable to call?
Why is tmobile outsourcing their support to social media managers?
