Forum Discussion

BlakRoze's avatar
BlakRoze
Network Novice
5 months ago

access customer service chat from my computer

Am I able to chat with customer service on my account off my computer, if so, Please help? 

 

  • On the T-Mobile website, there is a bubble at the bottom of the screen that says “I’m here to help!” or “Any questions?” That is our online chat service that you can use to contact T-Mobile from your computer. 

     

    You can also send a direct message to our T-Force team by selecting one of the social media icons at the bottom of any Community or T-Mobile.com page. 

     

     

  • HeavenM's avatar
    HeavenM
    Community Manager

    On the T-Mobile website, there is a bubble at the bottom of the screen that says “I’m here to help!” or “Any questions?” That is our online chat service that you can use to contact T-Mobile from your computer. 

     

    You can also send a direct message to our T-Force team by selecting one of the social media icons at the bottom of any Community or T-Mobile.com page.