Forum Discussion

taz1267's avatar
taz1267
Newbie Caller
25 days ago

Internet

Anyone else having coverage issues with internet?  I was getting a "speed test" of about 10 for downloads.  It now below 4.  I complained to the BBB about not getting a rebate when I first got their internet.  They gave me the rebate but it seems they retaliated with slower internet. I've changed equipment and moved the gateway but still slow.  Looked at coverage map and the very edge is a coup.e of streets over.  I'm told it could be 3 YEARS before they got better coverage in my area.  Other internet services are too expensive or aren't  in my area yet.  T-Mobile is no help.  They arent even trying to keep my business.

  • taz1267's avatar
    taz1267
    Newbie Caller

    Update:  even worse.  Get to watch about 5 seconds of show, buffer about 20 seconds, show comes back, 5 seconds, 20 seconds, show. Rinse and repeat.  Sometimes it just disconnects.  Have to use my phone, which ironically is tmobile.  Only have so much hotspot data before it gets slower.  AT&T is buying internet providers so hopefully I can change.  Until then I am stuck.  Other providers are way too expensive.