help
1007 TopicsFamily Mode Not Working After Lpgin
If anyone in the world can help me with the above issue I would appreciate you so much! I never had issues with FamilyMode before, and I recently bought a new phone, tried to log in as normal, and after login it does not let me move past the terms and conditions! I keep getting this error message and I’ve done everything humanly possible from uninstall reinstall clear cache tried different devices android and apple removed the feature from my account and re add it escalated this through tech support but they keep outsourcing me and they never can explain the issue correctly so the engineering team keeps kicking it back I’m pulling hair at this point trying to see how I can ever use this app again it was very helpful to me before ! I would like to note that theold phone that I had plus my child’s old phone are both completely factory reset so there should be nothing from family mode tied to those old devices…anyone can help?299Views0likes1CommentI don’t have data in Mexico
I am in Mexico right now and my data is not working.Every time I come here, I get 5G high speed data and then unlimited low speed data, every month, for 3 months. I always get a “Welcome to Mexico” text when I land. However, this last trip I have not gotten a “Welcome to Mexico” text and I have been here for 2 months already. My phone has said no service since I have been here and I haven’thad any data! I have a Magenta plan and I know this is supposed to be included. I am extremely frustrated and confused!1.5KViews0likes8Commentst-mobile iphone ps remote play
is there a reason why I am unable to play PS Remote Play on iPhone on the T-Mobile network but android works just fine? I have iPhone 15 pro max iOS 18. It’s not right for android not have to pay for VPN to use PlayStation remote play, but Apple users do on T-Mobile network! is there anyone ever going to fix this issue cause it’s been years or does nobody care?152Views0likes1CommentSpam Caller: +1 805 637 7243
This # has been leaving voice messages ever since I got my phone in 2018. Every time I shut down my phone then turn it back on it says that I have a new voice message from the same #. Then its says that voice mail was detected using SMS but I haven't even been able to set up my voice mail. So I Googled the # to see if anyone else was having this problem and I found that this # is from Santa Barbara and many people have had this issue just like me and most of them said that this # had something to do with T-Mobile. Then I heard that this # was a viruse or a hacker trying to get into your phone which almost gave me a heart attack. So if you could explain to me what this # really is then that would be great.162KViews1like30CommentsWhy is my T Mobile phone hotspot getting more consistent internet than my 5G gateway
Ever since my 5G gateway’s firmware update I have had very inconsistent internet, especially during games. Meanwhile, I can connect my device to my phone’s hotspot and have a better online gaming experience. Isn’t it running on the same network? Why is my phone’s internet better than my gateway? It’s sad because the gateway solved a lot of problems for me in my area. It’s getting to the point to where I don’t do the things I like to do anymore because the experience is so bad, and I’m heavily considering going back to my original ISP. At least the bad internet would be consistent! Does anyone have a fix? Should I exchange my unit, wait for an update, or just abandon ship? Thanks in advanceSolved415Views3likes2CommentsSynch-up airplane mode not helpful!!
I use this watch to be able to track my son’s location when he’s outside playing, on school field trips, etc. Airplane mode was just enabled on his watch. THISIS NOT A HELPFUL TRACKING DEVICE IF I CANNOT DISABLE AIRPLANE MODE FROM MYAPP. God forbid something bad happened and a person took his watch and put it on airplane mode, I can no longer contact him, or him contact me, or even track his location. I feel that Airplane Modeshould besomething that isa.) controlled by the app, or b.) removed from the watch completely. The sole purpose of this thing for me is tracking. Suggestions???605Views0likes2CommentsHow to get a hold of Spam department
I would like to get a hold of the T-Mobil spam department and not go through customer service. T-Mobil’s customer support via a phone call isn’t helpful when T-Mobil has internally blocked your number from sending text messages. They try to go through their checklist to fix things on my device when my device isn’t the issue. I send up to 200+ messages very quickly with the same or similar messages to friends and family each Holiday. T-Mobile ends up blocking my number from sending text messages. So I can receive text messages, but I can’t send them unless it is to internal T-Mobil numbers like 1112. This makes it very difficult to get any work done if I need to text someone who has text me. T-Mobil engineering department that configures Spam block has their settings creating false/positives. A number shouldn’t be blocked for sending up to 200+ messages quickly over 7-8 days per year (Holidays). I am told it will be blocked for up to 10 days with me currently on the 5th day. I would understand if I did this everyday or even multiple times per week, but blasting out 200+ message on Holidays 7-8 times per year and getting your number blocked is very annoying. Annoying enough now that I am considering using another service provider even with me being with T-Mobil for the past 24+ years (same number). It would be great if T-Mobil created a web link on your account to request unblocking your number with the ability to provide an explanation. It would be even better if the engineers came up with better rules to actually block people that are spamming instead of creating false positives disrupting paying customers.158Views0likes4Comments