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Unfair iPhonesTrade-in value change Go5g Plus Plan
All the focus and better benefits seems to be now for Go5G Next. Originally, this plan was directed to those who wanted to change their phone anually, but for those like me who is ok to do it every two years, Go5g Plus offered all what we needed including trade-in values. However, recently it has become unfair how with the Go5G Plus plan, the trade-in value for the previous iPhone series, the 15, is the same as for older models like the 11 and 12. Until early January, the trade-in value for the 13 Pro and the 14 and 15 series was $1,000 and now $830. Who came up with the ridiculous idea of equating the value of the previous series with older ones for the Go5g? 🤦♂️🤦♂️🤦♂️Ilaban2128 days agoNetwork Novice98Views0likes0CommentsEquipment trial
I was only doing a trial on your internet. I’m now getting bills. I didn’t get to pick my own plan. Why. I haven’t decided whether or not we’re going with your company. Has this happened to anyone else ? And haven’t received our gift card eitherMrm19802 months agoNetwork Novice93Views0likes0CommentsSwitch devices when using United WiFi
I am in the middle of a long flight and logged in using one device. I’ve been trying to switch to another device, but it seems that it is not possible with T-Mobile plan! The instructions only apply to United paid WiFi. Any suggestions? HelpMaus12 months agoNetwork Novice141Views0likes1CommentHow Can Existing Home Internet Users Avail the Latest $300 Promotion?
This is the current promotion, and I want to take advantage of it. I am an existing customer of home internet, which is paid monthly without a contract. Can I just order a new line get this offer for me and cancel my old plan? Or do I have to cancel my existing plan and then reactivate it again to get the offer? I am confused about the second line of the terms below. Can any of you please help me understand this? Thank you so much and Merry Christmas!spacecowboi2 months agoNetwork Novice220Views0likes0CommentsTMobile charged me $370 for a router I returned in perfect condition and got store receipt!
In october, my neighborhood finally got fiber optic internet. As a result I went to my local store in Lynchburg, Virginia and returned the Gateway router, ARC KVD21, and cancelled the service. The store provided me with a restocking receipt. Now, in December, TMobile sends me a bill for $370+ for non return of the gateway. I'm absolutely fuming at the incompetency of TMobile. This is extremely poor customer service. Hopefully I can get this resolved tomorrow by going to the store. I don't know if other people have been affected by this. Any advice would be appreciated. Finally, the call center is usesless as I don't have a TMobile number to receive a 6 digit pin as I cancelled the account!Gavin10662 months agoRoaming Rookie153Views0likes0CommentsHome internet black tower issues
Have had the black tower for almost a year….have two separate networks 5g and 2.4. Actually using 2.4 ghz for my ROKU tv and mostly works better then 5g network. ( less buffering) ISSUE- still only have 1 bar connectivity —— how can I get better connectivity ( more bars)??? I have — restarted, unplugged, tried different locations. Still only 1 bar …any applicable suggestions would be welcome. thanksFsbojim3 months agoNetwork Novice142Views0likes0CommentsInternational Data not work in South Korea
International Data Roaming not working in Sejong city of South Korea! Damm..attnmj3 months agoNewbie Caller142Views0likes1Comment