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April 2025 New Plans ???
I have T Mobile ONE Plan Plus Promo 2018 which does have price lock but new CEO states otherwise. 5 lines and Home Internet for $140 Im on ONE Plan: l receive 20% off the bill, I have 2 free lines, each line has kickbacks -$10 if under 2gb of data on line, Netflix and Hulu on US. I have heard about the new plans, Tmo is offering. Are the new plans worth it or should I stay with my ONE PLAN? Which is less than $140 a month. I just have a feeling that the prices are going to keep going up or services will change. Anyone care to chime in to elaborate?
Switching from Verizon to TMobile was a terrible decision! DO NOT SWITCH!!!!
After 20 years with Verizon wireless I moved to T-Mobile. Bait and switch is an understatement i was quoted $118 for a promotion once I agreed and esigned the documents and switched over my 4 lines my bill went to $220 a month because I no longer qualified for the promotion. After several calls mostly international I was told that I should have read the small print and the iphone 12 which were 5 years old needed to be in pristine condition... Both phones were used by my college age sons and both phones were working but far from pristine. When I received the first bill it was double $225 I was told that the bill would be reduced once the promotion kicked in.... Second bill still over $200 this time I was told the phones did not qualify and that they would look for a new promotion to make my bill more reasonable. The T-Mobile manager told me no problem he would take care of it I would need to go to a T-Mobile store and exchange the iPhone 16 for an iphone16e and my bill would be reduced to $156 a month. When we went to the store, they told us that information is incorrect you do not qualify for that promotion but you bill is qualified for a promotion that would make the bill $171. Third bill came in at $225 so I am frustrated and confused and was totally taken advantage of, if you are reading this do not switch stay with VERIZON WIRELESS they are more expensive (slightly) but at least they are honest, and customer service does care about the customer.
Price Raise, Shame on You
In this day, when people are trying to afford basic life products, you all decide to raise prices. How sad that this is how you treat people who have been using your services for many, many years. Then you only have TWO plan options, expensive and ridiculously expensive. Bad timing, bad business, shame on you T-Mobile. Hitting them while they're down
Raising Prices again?? Another promise broken
One of the original LTE beta testers and the promise of a price lock is gone for good.. First promise broken was auto pay. Promise broken when you could not use credit card. Next was $10 You Tube Discount.. Then they removed that and gave me the discount on my T-mobile account, That was fair. Today's bill -- the discount is now removed. So now have the choice. Switch to ATT with their own issues, switch to Verizon also with issues. Get lower price since I have phones on both. Both are biz lines and like to keep biz expenses separate -- but I think this is the last straw with T Mobile. Go to miss free MLB, but who knows whether they will have that next year.
Lied to about $150 rebate. The classic bait & switch
I was deliberately lied to by the sales rep when I signed up for Home Internet that I would receive a $150 rebate after 100 days of continuous service. I confirmed it with him several times about it during the call. All of a sudden the plan I have doesn't qualify for it. The classic bait and switch from a greedy corporation. I will be filing a complaint with the FTC and FCC they aren't getting away with thisDo you think there is something wrong?
Just started with TMO home internet installed TMO-G4AR gateway, service after two weeks service sucks. Speed test 8.53 download, 9.03 upload. I'm writing this comment on a computer tethered to my moto 5g phone and get 56.4 download and .22 upload. DO YOU THINK there is something wrong with this cell internet service???
