Forum Widgets
Recent Discussions
Hello I need help to unlock my 16 plus T-mobile this is the imei: 35 099154 290644 7
Please I need helpVictorbulle5 days agoNetwork Novice55Views0likes1CommentPayment increased on 2nd month
im a long time customer and they just ripped me up by increase my monthly amount on 2nd month when i purchases new phone. i called multiple times but no luck. They gave fax number to file it but fax number 855-839-0501 is not in service. their sale agent told me my new monthy amount $167... then 2nd month it increased $30 more.Tonybushard5 days agoNetwork Novice17Views0likes0CommentsMy SIM IS LOCKED TO US T MOBILE
Please help me to unlocked my sim IMEI 1 : 35 350987 128718 4 imei 2 35 350987 143627 8Messiboy6 days agoNetwork Novice31Views0likes0CommentsSolution to Sim Lock on my iPhone 13 Pro max
Hello, Please my iPhone 13 Pro Max which was gifted to me by my Aunt who lives in the USA is on sim lock, kindly assist me on how to unlock the sim so I could make use of my German sim on it because I am currently studying in Germany at the moment. Thank you.SolvedChinwendu7 days agoNetwork Novice88Views0likes3CommentsDeceased Account Holder
My husband passed several months ago. Finally in March, I was ready to move ahead and cancel his line...and I went to the local T Mobile store. While I was there, the T Mobile representative said I should not be paying the bill since it was in my late husbands name and she stopped auto pay. She also submitted the form for a deceased account holder. Apparently from there, that department is supposed to call me - I'm not sure why. But regardless of the reason, they were calling my late husband's number! I didn't know they were trying to reach me. Last Tuesday - a week ago - and 2 months after I initiated cancelling his line!- the account was suspended. I can call no one. So I started a chat with T Mobile. The bottom line seems to be I need to call myself - I am not sure why they can not resolve this via chat. But obviously I can't call. They have tried several times calling me, but when I answer I can hear no one and then I hear a click - all because of the suspension I am sure. I did go into the local store and they tried calling the numbers for me, but when they identified my account, the phone system would not proceed until I paid the full amount due. All I am trying to do is get the charges for my husbands line taken off the bill since March when I was trying to cancel his line as well as the reinstatement fee of $60.00. No one is helping me. Also, was the worker at the T Mobile store back in March right - do I not need to pay the bill?Solvedges11 days agoNetwork Novice195Views0likes2CommentsProblem unlocking paid off iPhone previously on Jump plan
My friend paid off her iPhone on 4-30-2025. This phone was on a grandfathered Jump plan. She called T-Mobile to request their assistance to unlock the phone. The rep refused and told her that she needs to wait 64 days before calling to unlock it. She is a long time customer and her account is in good standing. Why does she need to wait to unlock it after the phone is paid off? Thanks!Solvedbornitz12 days agoTransmission Trainee138Views0likes4CommentsChange Primary Account holder
I'm not able to gather all the information to change me to the PAH instead of my husband. My husband has advanced Alzheimer's disease and can't use the phone anymore. His phone is disconnected, and I can't access his on-record email. I pay all the bills and have been for some time.helserj13 days agoNetwork Novice228Views0likes0Comments