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Ordered iPhone 15 pro through Store and getting charged for 2 devices
Hi I ordered iPhone 15 pro while color form Store and it seems they dont have the same color so they recommended me with silver color, and i said ok and got the siliver 15 pro, they alsi mentioned that the previous device ordered will be cancelled and i trust them and left the store. Now after a year i found that i am being getting charged for both the devices. i called Tmobile support and they are saying it is been a year i processed those devices so they dont have record and i have to keep on paying for both devices which i dont have. so i am feeling that i am getting scammed by Tmobile. So i need your help to resolve this issue and recomend me what do i do to get my money back and cancel the ongoing payment.78672494267 hours agoVisitor9Views0likes0CommentsGmail Problems
Yesterday afternoon I started having problems with Gmail - my iPhone 12 mini will not send messages - they remain in the Outbox -- this does not happen on my iPad. I have deleted and re-added my Gmail account, upgraded the iOS, deleted and reinstalled Gmail and Google Calendar apps, restarted by phone, etc., all to no avail. After I deleted Google Calendar, upon re-installing my phone will not sync with it. When I attempt to "Add Calendar" on my iPhone, I select my account and I see a message that states "Unable to connect to the Internet." But I AM connected, having both Wi-Fi and cellular connections. Again, no problems with this on my iPad, so it seems to me it's a device issue. To recap: iPhone does receives but does not send email and iPhone will not sync with Google Calendar. These problems started "out of the blue" yesterday afternoon, April 24, 2025. Any suggestions? Thank you!MC5 days agoNetwork Novice31Views0likes0CommentsDIGITS missing line
I have the DIGITS app working for my main phone number. But I have a second line on my phone that I would also like to use DIGITS with that doesn't show up. Without "registering" all lines, which I do not want to do (on a business plan with many phones), how do I get the second line to show up in the DIGITS app? I am assuming that there is some setting on the second line I need to change to have it eligible for working with DIGITS, but I don't know where to look. Thanks in advance for your help!rchtek6 days agoNetwork Novice38Views0likes0Comments- Ltb310577 days agoNewbie Caller171Views0likes7Comments
trying to have two phone with the same phone number
hey guys im trying to have a flip phone for the weekdays and an iphone on weekends but my phone has an esim which means i cant change without going to t-mobile all the time, would i be able to do this using the DIGTS app? how would that work? are there any other methods that could work! please helpmusert7 days agoNetwork Novice137Views0likes1CommentPhone number not showing up in usage
I seen where a lot of people was having the same issue as me. Phone numbers not showing up in usage. I have a iPhone but the other person has android and it use to show up in my usage on texts but it don’t now just calls. Has anyone figured out why it is doing this and how to fix it??Mstamey1510 days agoNetwork Novice108Views0likes0Commentsband 2.4GHz and 5GHz
is it possible to have a frequency band 2.4GHz and 5GHz? I have a camera that will not connect to 5ghz.Solvedalidita12 days agoNewbie Caller164Views1like4CommentsInt'l trip to US — when to activate eSIM?
I live in Japan and will be traveling to CA next week, and I plan to buy a $50 prepaid eSIM mobile plan for my iPhone 15 Pro Max. My iPhone currently uses a physical SIM card because it was purchased in Japan. Since the only way to get the eSIM is to have an internet connection, it seems only logical I should put it on my phone now. But my question is, when should I activate it? I would think that activating it the morning of my trip, before I depart, while I am still in Japan would make sense, because then it would be good to go when I arrive in the US later that day. But I would only want to activate it and not allow it to connect to the internet because if I am in Japan, it probably would switch to "Roaming" right? And I wouldn't want that to eat into my plan. So is it okay to activate the eSIM on my iPhone 15 Pro Max the day of my trip while in Japan? And how should I go about that? Do I switch off Cellular, connect via WIFI, get the eSIM, then activate it? Or does cellular need to be active? If it needs to be active, then wouldn't there be a problem (eating into my plan due to roaming) because I am outside the US? Any detailed advice you can offer on this point would be greatly appreciated. Thank you!SolvedJDW017 days agoRoaming Rookie212Views0likes10CommentsPaying for Protection 360 but no repair centers are in my area.
Paying for Protection 360 but no repair centers are in my area. Have a crack in the screen-which is covered for free.Being told I have to pay $99 for a replacement phone because T-Mobile has no repair centers. Anyone else had this issue?rkight18 days agoNetwork Novice73Views0likes0CommentsPrepaid Plans dislike iPhone SE 2nd Gen?
No issues checking my iPhone 15 Pro Max's IMIE number when preparing to buy a prepaid plan from the T-Mobile website, and eSIM is allowed on my iPhone too; but when I try the same for my wife's 2nd Gen iPhone SE's IMIE, the website says the following: Your device is partially compatible with the T-Mobile network—you can still use this device on the T-Mobile network, but it's functionality may be limited. Select your SIM card: • Physical SIM Card — The Physical SIM kit allows you to connect any device to the T-Mobile network • Use my T-Mobile SIM card — Already have a physical T-Mobile SIM card you want to use? PROBLEM: There is no option for eSIM! But why? My wife's iPhone supports eSIM, so the above makes no sense. My wife and I live in Japan and will be traveling to California soon, and I want to get a mobile plan for the two of us, using eSIM so I don't need to visit a T-Mobile store and deal with physical SIM cards. What's the solution to this problem? Thank you.JDW019 days agoRoaming Rookie103Views0likes1Comment