Forum Discussion
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TMobile knows there is a problem with USAGE details not being accessible.
Is TMobile working on a solution, or not?
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | T-Mobile Community), but I am so excited that I wanted to say here too: This issue is now officially resolved and usage details are back to normal. 😁 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
Hey there. I confirmed with our software teams that the usage details are NOT going away permanently. We are working towards figuring out what is causing them not to display and finding a fix. We appreciate your patience while we work through it. At this time, I am closing comments on this thread, but the conversation is ongoing here: USAGE DETAILS NOT UPDATED | T-Mobile Community
