Forum Discussion
Restart router daily?
For my t-mobile home internet, I have to restart the router daily otherwise I drag down from 80+ mbps to something like 20mbps. Are better routers coming out? Am I the only one this is happening to?
I have called support before on this and they just have me reboot or reset the router but it eventually comes back.
I tried an Alexa plug but it needs internet to start back up. Doh!
- GlobalTransmission Trainee
Don’t know why ppl spend time complaining on manual reboot, blah, blah, instead of spending time thinking how to automate the reboot. I bought a 7-day timer from Amazon for a bit over $10, set up to reboot 3 times a week, and it works like a charm.
Before I switched to TM home internet, I paid close to $200/mo on internet with Cox, due to work from home and eveyone is staying home and streaming, and got penalized by that 1T data cap every month. I am happy to keep my home internet bill to $50/mo now, and I am ok with minor inconveniences.
- ddmacppTransmission Trainee
No such setting on the Nokia router that I see. I wondered if scheduling power off on would prevent it.
- MikeSNetwork Novice
Ok, where do I find this and what should the settings be?
- MikeSNetwork Novice
syaoran wrote:
Do you have the router set to auto-detect the connection speed? This can cause this because the connection will drop or slow down and the router relocks in the speed. Disabling this and entering the maximum up and down speed manually and saving it should stop this from happening.
Ok, where do I go to set this and what should the settings be?
- MitchNetwork Novice
Hey folks I'm running into the same problem with the new 5G can. I was seeing 400Mbps for a while and then today I woke up to 17Mbps and it stayed that way all day until I hit the power button off and back on. After that, I was immediately back to 400.
Might try the Kasa switch idea as long as the battery backup still disconnects and reconnects to the towers.
- epeteNetwork Novice
Bill in White Lake wrote:
With other routers, I plug them into wall wart timers to turn them off for a short time in the middle of the night every day. This one has battery backup, so T-mobile needs to add a feature in the firmware to allow us to auto-reset the device on a schedule chosen by each of us. Mine is not in a convenient place to push the reset button and I would rather not have to do it.
...and what is that battery for anyway? you can't use the device when it is in battery mode.
- tmo_mike_cT-Mobile Employee
Starting with the T-Mobile Home Internet troubleshooting is a good place to start for helpful steps with this issue. I’d give that a shot to see if those steps help.
- RysXr200Network Novice
So I get only 2 bars where I am at but the speeds are still far superior to what I was getting with fixed wireless only problem is that the internet will cut out all together several times a day until I restart the modem. Sometimes it appears to correct itself after a half hour. Love living out away from people but I do miss reliable Highspeed internet.
- MetsFanTransmission Trainee
Last week, I went from 30-40Mbps down to 1.5Mbps down. Uptime was about 6 weeks or so. Had to restart the router and it returned to normal. This might be the norm for this router and this firmware version.
- alarmguyTransmission Trainee
You can still reboot your unit with a timer. The battery backup only saves your router settings, disconnecting the power and reconnecting reboots the Nokia Tower. The Nokia Tower firmware is buggy, you could also be an unlucky one and by shutting off the power to the unit, its possible you will lose all your settings, the only way to know is try it.
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