Forum Discussion

sunnyfishers's avatar
sunnyfishers
Roaming Rookie
11 months ago

Have to restart 5g router daily

New internet service - Fast 5688W router - excellent 180 MPS.

Have to restart daily, I have not contacted tech support because it appears this not a new problem.

Is there any new info on this issue?

Thanks in advance.

 

  • If there is any interest the problem I was having with the router was caused by the VPN I was using.

    I changed to another VPN and it works Fine now.

  • If there is any interest the problem I was having with the router was caused by the VPN I was using.

    I changed to another VPN and it works Fine now.

  • formercanuck's avatar
    formercanuck
    Spectrum Specialist

    Interesting … I have had no issues with VPN (using  KV21 modem) - using Cisco and Tor

  • I have been using NordVPN for quite a while and when I changed to T-Mobile the problem popped up.

    It looked to me like Nord was blocking the computers so I contacted Nord and found communication with tech difficult to impossible.

    I changed to Express and have had no issues after that, it works on all devices.

    So far very satisfied with T-Mobile service.