Forum Discussion

xRemarkAbel's avatar
xRemarkAbel
Network Novice
3 years ago
Solved

Error Codes Wan005 and Wan002

Does anyone else using the T mobile Home Internet model KVD21 have this happen to them? My internet worked great for the first month, and about 2 days ago or so the internet just drops randomly and w...
error
factory reset
no internet
reboot
Wan002
Wan005
  • Som_Dh's avatar
    Som_Dh
    2 years ago

    We have tried to summarise the reasons and fixes for T-Mobile Wan002, Wan005 And Cel002 error codes here, hope it helps you to fix the issue smoothly.

Fercho's avatar
Fercho
Newbie Caller
3 years ago

To fix error code WAN002, contact T-Mobile tech support and ask them to reset the SIM card found on the router. You will have to remove it and read those tiny numbers to them; it only takes a few minutes and that is it, problem fixed.