Reboot
Has anyone needed to reboot their gateway at least once a day- Last few days randomly my internet stops working and rebooting the gateway always fixes it-but- This is getting old fast and I am wary as to how long it will be before rebooting will no longer work- I fear that my gateway may be faulty- What say the experts-
Random Reboots - 3rd gatway
When i first signed up for TMHI, it was the best thing around. In the last couple of months, it ain’t worth having. It works awesome….when it works. I still have the Nokia trashcan gateway, and suddenly they will start rebooting randomly. Not a hard reboot it seems, as the uptime in the GUI never resets. I call/chat with Tech support and they do a couple of tests and send me a replacement gateway. This is the 3rd one. Out of the box, this one is rebooting anywhere from 2-5 times every 5 minutes, to 5 times an hour, to not rebooting for an extended amount of time. What is causing this? Is it firmware? Is it heat? I have a fan under it, and one on top in a push-pull config so I don’t suspect heat. I do see the N71 band signal jumping all over the place. RSRP jumps from -50 to -88, to -94 to -104 then drops completely. B66 band stays pretty much where it always is, at -104. I can see the tower across the field from my house, and my parents also have the Nokia Gateway and he randomly had trouble like mine. They sent him a new gateway and reset his signal and everything has been fine since. We also have an Arcadyan gateway at our church that never misses a beat. I’m at my wits end with it. I work from home 90% of the time and I rely on this connection to keep me where I can work. Any suggestions? Oh. I also want to add that my speeds have dropped from the low-mid 200s down and 50s up to low 40s down and less than 10 up.
So why all the reconnections ?
So why are we getting these constant disconnections and then we have to reboot throughout the day? I set up a automation tool to ping google and if it fails , it automatically reboots the T-Mobile router and this is occurring at least 3-6 times a day.. WHY? Come on T-MOBILE give us a answer .. especially since Verizon has now rolled out their own home internet near me..