Forum Discussion

Hobo's avatar
Hobo
Newbie Caller
5 years ago
Solved

Download speed

Home internet was told I would be in 5G coverage area but map only shows 4G. Modem shows 4 signal bars. When I reboot modem I get download speeds up to about 62 meg. After about 5 or 6  minutes it dr...
home internet
slow
speeds
  • tmo_stan's avatar
    tmo_stan
    5 years ago

    Check out this Home Internet troubleshooting guide for a possible fix to your issue.

sepepper's avatar
sepepper
Roaming Rookie
4 years ago

 I fully understand your concern-- BTW did you monitor the LED screen on the gateway or the web GUI and note the signal strength and the band/frequency connection it established? Just curious-- ðŸ˜‰