Forum Discussion
Solved
Gateway Trouble
My wife and I became costumers of T Mobile in June. We also got internet service. As of today, August 12th, we have gotten a second gateway for internet since June. It still keeps lagging, and it sti...
I came across the following user developed article explaining the several reasons for WAN02 and 05 error codes: https://networkbuildz.com/fix-t-mobile-home-internet-error-codes-wan002-wan005-and-cel002/
About ½ through the article the author explains a few steps on how to overcome the errors including unplug and restart the gateway, remove and reinsert the SIM card (or go to the local T-Mobile store and ask for a replacement SIM card - it could be defective), or do a device reset.
Let us know what fixes your problem.
tpeppers wrote:It keeps disconnecting and throwing up error code WAN002.
https://community.t-mobile.com/troubleshooting-38/error-codes-wan005-and-wan002-43233
