Forum Discussion

Tylerk69's avatar
Tylerk69
Newbie Caller
2 years ago
Solved

help me please

Not explaining everything really mad with there stupid home internet service but anyways on the 1st gen home device now yeah that’s right I’ve had all 3 2ed one was perfect but went out while doing 15 day test for so reason anyways got this and need l to change it to 5 ghz and not 2.4 help please 

 

  • mark_c's avatar
    mark_c
    Roaming Rookie

    @Tylerk69 The comment from copz1998 earlier above is correct. From the screen you posted, back out one step to the list of wi-fi networks, tap the + button, and add a new wi-fi network which has the frequency band set to 2.4 Ghz. Don’t use the same wi-fi network name as your existing network, but you can use the same password if you like.

  • I screenshot the steps that you'll need to do from the T-Mobile Home Internet App homepage.  You got this 👍 

    -Mark

     

  • copz1998's avatar
    copz1998
    Connection Curator

    @Tylerk69 I think all you need to do is to click the “+” and add a 5GHz band/network SSID.