Anyone else had FTP problems using Hone Internet?

I downloaded the free Proton VPN and am now able to use Filezilla for FTP with Transfer Mode set back to Passive.

mcalas wrote:

I'm currently experiencing issues with connecting to any FTP on my Mac, despite trying multiple applications including Transmit, Forklift, FileZilla, and CyberDuck. As a photographer and web designer, it's imperative for me to be able to use FTP. Previously, I had no issues with Spectrum, but since switching to the 5G Gateway, I've been facing these problems.

Despite contacting T-Mobile's internet tech support, they were unable to offer any assistance, simply directing me to this forum which I had already visited. I've tried several solutions suggested here, but none have resolved the issue. Needless to say, this has been a big bummer, especially given the excellent internet speeds and pricing offered by T-Mobile.

This is unfortunate for sure.  I use FTP all the time with both MacOS, AND Windows, heck and even Linux with some machines as I run a gaming clan so I have several machines operating over this service. I don’t have any solution other than what’s already been offered here, BUT I will give you some weird talking points that might trigger a thought process or two since you’re apparently versed well enough in tech to try things etc.   When I first got the service 3 months ago, NOTHING worked, and I mean anything IPv4 (the usual xxx.xxx.xxx.xxx IP stacks) . I could never connect to anything gaming wise due to most games even the AAA ones still using the IPv4 protocol, and not the IPv6 protocol T-Mobile is using for their cellular internet.  After many restarts of the black box/ cellular radio model KV021, and even a firmware upgrade, things just started working out of nowhere. I too, tried so many things.

what I DID do differently than macOS is my machine’s firewall has ports 21/22 open both inbound and outbound on every machine I’m using FTP on… You cannot mess with ANY of this stuff in the router/cellular radio provided by Tmobile as it’s IPv6 not IPv4 etc. BUT after being sure that every machine I use FTP on has ports 21/22 open in the software firewall of Windows, and Linux (macos also google is your friend on that one) things work. I mean everything.

I know this was kinda a rant/novel, but I hope it helps people somehow. Cheers!

I'm currently experiencing issues with connecting to any FTP on my Mac, despite trying multiple applications including Transmit, Forklift, FileZilla, and CyberDuck. As a photographer and web designer, it's imperative for me to be able to use FTP. Previously, I had no issues with Spectrum, but since switching to the 5G Gateway, I've been facing these problems.

Despite contacting T-Mobile's internet tech support, they were unable to offer any assistance, simply directing me to this forum which I had already visited. I've tried several solutions suggested here, but none have resolved the issue. Needless to say, this has been a big bummer, especially given the excellent internet speeds and pricing offered by T-Mobile.

Frontrunner wrote:

FileZilla ftp does not work with the T-Mobile Gateway … you must enable the SFTP option on FileZilla.

Steps to enable SFTP on FileZilla:

1. Open FileZilla, click the File dropdown menu and select Site Manager
2. Add a new site
3. Select the SFTP - SSH File Transfer Protocol
4. Enter User, Password and click Connect

FileZilla should now connect to you server ;-)

You CAN  use regular FTP over explicit TLS just fine with T-mobile home internet/filezilla. While some may argue that SFTP is “better” or “more secure”  TLS provides plenty of security for non-government/secure ULs/DLs I’ve been using this setting for 5 months now with zero issues and I connect at least 2 times a day on average. Cheers!

Thank you dear Frontrunner! I followed your instructions, but also added a crucial Port 22 assignment to your list:

“FileZilla ftp does not work with the T-Mobile Gateway … you must enable the SFTP option on FileZilla.

Steps to enable SFTP on FileZilla:

1. Open FileZilla, click the File dropdown menu and select Site Manager
2. Add a new site
3. Select the SFTP - SSH File Transfer Protocol
4. Enter the Port number: 22
5. Enter User, Password and click Connect”

Now it works like a charm, ending several mind-numbing hours of teeth gnashing. 😬

I just got TMobile gateway and I use Mac OS and am using Fetch as my FTP client. When it works it’s great. It’s frustrating that in order to upload files I have to keep trying for several minis… sometimes 30 mins to the point where I want to give up!  I can often get to the root directory but if I click down into folders it just times out. Same with Cyber Duck. WHAT is going on! Why does it work sometimes but seconds later it doesn't?

FileZilla ftp does not work with the T-Mobile Gateway … you must enable the SFTP option on FileZilla.

Steps to enable SFTP on FileZilla:

1. Open FileZilla, click the File dropdown menu and select Site Manager
2. Add a new site
3. Select the SFTP - SSH File Transfer Protocol
4. Enter User, Password and click Connect

FileZilla should now connect to you server ;-)

Yes I am now, and my HINT worked perfectly for a year. Suddenly nothing works. Filezilla. So I uninstalled, re-installed, nothing. I installed Ctueftp, Coreftp and Cyberduck. Nothing works.

I get the same run around how because of IPV6 has suddenly started to block my connections, HINT will not work. (reminder why did it work flawlessly for a year?)

This is making me angry because TM support claims, it doesn’t work and shouldn’t. But It Did! And support claims nothing has changed on my account. I hate to point out the obvious, but six different ftp connections, that I use weekly, all failed at the same time, same day, last week.

Oh yeah, thanks to other people who point out that ftp is old technology and insecure. Tell the people who I’m forced to communicate with using that and tell me how I’m supposed to manage my own websites?

Someone needs to find a solution, not excuses. Not necessarily blaming TMob but the Internet world changed and anyone using a Gateway is now locked out? I love the gateway, it’s fast, the price is reasonable, the service has been very reliable.

We are rural, no wired Internet, well yes one on copper wire that fails and is slow. Dial-up kind of speeds, expensive, unreliable. One over the air that’s nice but very expensive.

alanneese wrote:

When FTPing I have to use my NordVPN service.  It works without any problems.

Unfortunately some websites, especially yahoo mail are being blocked by McAfee VPN. I am constantly turning vpn on and off. T-Mobile needs to up their game as to the capability of their gateways. Totally unconfigurable. I have tried with connected ASUS router but same experience.

mac_tech_guy wrote:

Who’s your host? I’ve never had to con to upload via ftp

mac_tech_guy wrote:

Who’s your host? I’ve never had to con to upload via ftp

Bluehost