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Kevin_Harris
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Joined 4 years ago
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Re: one web page takes 2min to load, but only via T-Mobile.
PROBLEM EXPLAINED. it turned out that some JavaScript provided by Comodo to display the site certificate no longer worked as before after Memorial weekend, apparently due to a T-Mobile network change. The webmaster removed the code as a workaround, and the page now loads normally even when T-Mobile is used for Internet access, for those interested, I give the code below, but I have no idea what it was that the T-Mobile network could not handle. !-- COMODO TRUSTLOGO --> <script type="text/javascript"> //<![CDATA[ var tlJsHost = ((window.location.protocol == "https:") ? "https://secure.comodo.com/" : "http://www.trustlogo.com/"); document.write(unescape("%3Cscript src='" + tlJsHost + "trustlogo/javascript/trustlogo.js' type='text/javascript'%3E%3C/script%3E")); //]]> </script><!-- COMODO TRUSTLOGO -->25Views0likes0Commentsone web page takes 2min to load, but only via T-Mobile.
Since Memorial weekend, hrcaz.org is taking 2min. To load, instead of less than 1 sec. All other pages on this web site, and all other websites, load normally. This page also loads normally if access to the Internet is not via T-Mobile. The web page used to load normally, and was not changed. Now it, and previous versions, take 2-min. To load. I am really puzzled by this; it is as if T-M made a network change over Memorial weekend that caused some html code on this page to execute extremely slowly., but this seems pretty unlikely. I tried multiple times to get chat and voice support from T-Mobile, but it was hard to get them to understand that this was a network issue; they kept going to the checklist for a problem with a phone, SIM, account, etc. I could barely understand the last one due to her thick accent, poor diction, and people talking in the background. She eventually cut me off and did not call back. I am hoping I might get some ideas from this user community; there are clearly many knowledgeable, intelligent an logical people here.110Views0likes1CommentRe: VOIP on high speed gateway
I am successfully using the 1-VOIP residential VALUE plan ($8.97/mo.) on my 5G gateway. However, it required Karen of 1-VOIP to make some back-end changes; I did not have to do anything. if you are using 1-VOIP, ask for Karen by name; she is knowledgeable, eager to help and competent.52Views0likes0CommentsRe: Anyone else had FTP problems using Hone Internet?
SUCCESS AT LAST! I have finally learned how to switch macOS Cyberduck from passive to active mode, and it is now working on the gray tower-TM Home Internet. For anyone else in the same situation, here is how to do it. (1) Edit a bookmark rather than just opening a connection. This will show a “More Options” drop-down. (2) Open “Connect Mode” and select“Active (PORT)” I am just hoping T-M does not make any changes that will stop this from working…210Views0likes0CommentsRe: Anyone else had FTP problems using Hone Internet?
UPDATE I installed Forklift, turned passive mode off, and connected to my website without problem. This is not the I app I want to use, but this confirms Jayke’s advice, and confirms there is nothing wrong with my laptop or my target website. IThe issue of correctly configuring Cyberduck to work in non-passive mode remains, however. I attach a screenshot of what I see when I open a connection on Cyberduck—no “more options” drop-down.28Views0likes0CommentsRe: Anyone else had FTP problems using Hone Internet?
I really appreciate the trouble you are going to to try to help me Jayke. It seems I am just a click away from finding a solution, but which click?! I went to proxy settings because that’s where I found the option to turn passive mode on or off. I see no “more options” at the bottom of the open connection window—I am guessing you are using the Windows version of Cyberduck, whereas I am on MacOS. (With its firewall turned off.) I understand what you say about FTP being old technology lacking in security. However, when I took over the club website from my predecessor, he was using FTP so I did the same. There is no financial transaction or sensitive information on the website.27Views0likes0CommentsRe: Anyone else had FTP problems using Hone Internet?
Well , I tried disabling passive mode in. Cyberduck by going to proxy preferences and deselecting it. Unfortunately, this seemed to have no effect; I still got the interoperability error message. I tried also selecting Auto Proxy Discovery, but this did not help. I then tried bypassing proxy settings for my target site; no help. As you. can probably tell, I was getting out of my depth and just groping around. Any suggestions welcomed!45Views0likes0CommentsRe: Anyone else had FTP problems using Hone Internet?
UPDATE One day after my conversation with TM Support, I received a voice message from the expert. He has now changed his story. He says the gray tower TM gateway does not support FTP. I am disappointed and confused. If he’s right, I shall shortly be returning the gateway.; lack of FTP is a showstopper as I maintain a club website. There must be quite a few other home users who maintain websites for families, churches, clubs, etc.50Views0likes0Comments