Forum Discussion
Anyone else had FTP problems using Hone Internet?
I am testing T-M Home Internet and although it has Ben generally good so far, I just ran into a problem when I attempted a routine FTP upload using CyberDuck to a website I maintain. When I try to connect I get an Interoperability Failure message. My ISP says the website is fine and they are able to FTP to it and it t seems I have some kind of communication or network problem.
What are other people’s experiences doing FTP on T-M Home Internet?
SUCCESS AT LAST!
I have finally learned how to switch macOS Cyberduck from passive to active mode, and it is now working on the gray tower-TM Home Internet.
For anyone else in the same situation, here is how to do it.
(1) Edit a bookmark rather than just opening a connection. This will show a “More Options” drop-down.
(2) Open “Connect Mode” and select“Active (PORT)”
I am just hoping T-M does not make any changes that will stop this from working…
- alanneeseNetwork Novice
When FTPing I have to use my NordVPN service. It works without any problems.
- mac_tech_guyNetwork Novice
Who’s your host? I’ve never had to con to upload via ftp
- CoobranchNewbie Caller
Having VPN constantly running is the only way I can make FTP or updates to my website to work. Gotta be a better way.
- mac_tech_guyNetwork Novice
Razor wrote:
I have been using T-Mobile 5G internet for 10 days now and haven't been able to use FTP either generic, filezilla nor WinSCP. I use ftp at least twice a month and need this corrected or I will need to return to my slow DSL line with CenturyLink.
I have CenturyLink and never had issues connecting with FTP. Switched to T-Mobile Home internet and immediately couldn’t connect. I maintain about 15 websites so it’s imperative that i get it working. I tried unchecking passive and no go. Finally after using SFTP it works fine. In the server address use: sftp://SERVERIPAddress and it worked perfect. I’m back in business!! It works in Filezilla and also Transmit on Mac.
- RazorNetwork Novice
I have been using T-Mobile 5G internet for 10 days now and haven't been able to use FTP either generic, filezilla nor WinSCP. I use ftp at least twice a month and need this corrected or I will need to return to my slow DSL line with CenturyLink.
- peterbokunetNetwork Novice
I’m having the same PASV issue with FTP not working through the KVD21. The security system notifications uses this making this sort of a no-go unless I can find some sort of workaround.
- PalmlaneNewbie Caller
Same problem trying to FTP to my web site was not working until I used SFTP. My web site provider only uses SFTP. Everything was OK after that.
- davidla553Newbie Caller
Thanks to jayke for his advice. I’ve been really frustrated with this problem. I maintain 3 sites, 2 with one provider and a 3d with another. I had no problem with FileZilla client and these sites with phone company DSL. Switched to TM Home Internet and problems began with the 2 sites but not the other. I would connect, but it was really slow trying to get into directories and would eventually time out with something like “4125 Users connected--too many.” I communicated with my ISP and he had no trouble FTPing to the sites. Finally, I went to the library and used their WiFi and everything worked great. So, it had to be the TM gateway. But I can’t go to the library whenever I need to maintain a site.
Following jayke’s advice just now I tried FileZilla on both sites I maintain and in the Site Manager dialog box’s Transfer Settings tab changed “Transfer Mode” from “Default” to “Active” and everything seems to be working. I can get into directories quickly and upload files.
I wish TM had a better way to disseminate information like this. Actually, I wish they would FIX THE GATEWAY so it wouldn’t be an issue going forward.
Thanks again, jayke.
- MJBinCCNetwork Novice
I had FTP failures with NCH Classic FTP.
Switched to Filezilla and works well.
Black gateway.
- satwatcherNewbie Caller
This appears to be happening with my setup as well. Here’s my story:
I am running a Linux webserver on my local network. I used to upload to a webservice that I run to post data. Since I switched my router which was on Cox to the T-Mobile gateway the service failed. When connecting via ftp (ftp -v -n satwatcher.us) I was getting this error:
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 14 of 150 allowed.
220-Local time is now 13:32. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
331 User [redacted] OK. Password required
230 OK. Current restricted directory is /
200 TYPE is now 8-bit binary
local: latest.html remote: latest.html
200 PORT command successful
425 Could not open data connection to port 48232: Connection timed out
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.I then tried switching to forced passive mode (adding the -p switch), “ftp -p -v -n satwatcher.us” as I saw this mentioned in another post and got this error:
220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
220-You are user number 15 of 150 allowed.
220-Local time is now 14:18. Server port: 21.
220-IPv6 connections are also welcome on this server.
220 You will be disconnected after 15 minutes of inactivity.
331 User [redacted] OK. Password required
230 OK. Current restricted directory is /
200 TYPE is now 8-bit binary
local: latest.html remote: latest.html
229 Extended Passive Mode Entered (|||35360|)
Passive mode address scan failure.Shouldn't happen!
221-Goodbye. You uploaded 0 and downloaded 0 kbytes.
221 Logout.
The syslog errors I’m getting look like this:
Apr 5 00:07:17 WeewxWeatherServer weewx[6678] DEBUG weeutil.ftpupload: Connected to ftp.satwatcher.us
Apr 5 00:07:17 WeewxWeatherServer weewx[6678] DEBUG weeutil.ftpupload: 0 ./dayradiation.png de3f1218ef30538449b2abc9ef9307dd622c82d61c61bd3a398a5b394a908201
Apr 5 00:07:17 WeewxWeatherServer weewx[6678] ERROR weeutil.ftpupload: Failed uploading /var/www/html/weewx/dayradiation.png to server ftp.satwatcher.us. Reason: '229 Extended Passive Mode Entered (|||33515|)'
Does anyone have any ideas of what I should try?
Thanks!
Ken
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