Forum Discussion
Incredibly horrible incompetent service!
A warning to prospective and current T-Mobile customers...Reconsider this company as your provider if you expect to ever get a phone unlocked and able to be reused. (despite all of their specific cri...
yeah you TMO even says it in their walk through for unlocking your devices.
you’ll notice at no point do you see “submit the unlock” on any of the Android stuff..just Apple..
Android
- Swipe up on your Home screen to open your Apps list and follow the steps for your manufacturer:
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Samsung: Settings > Connections > More Connection Settings > Network Unlock
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OnePlus: Settings > Wi-Fi & internet > SIM & network, then choose Advanced or Network Unlock
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LG: Settings > Network & internet > Mobile networks > Network unlock > Continue
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Motorola: Settings > About phone > Device unlock > Continue
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T-Mobile REVVLRY: Settings > Network & Internet > Mobile network > Advanced > Network Unlock
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TCL: Settings > System > About phone > Device Unlock
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CAT / Nokia / Wiko: Settings > About phone > Device Unlock
- Older Android or other manufacturers: Check if your device uses the Device Unlock app, find steps in Tutorials, or contact us for assistance
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Select Permanent Unlock and wait while the device completes the unlock.
- Restart the device.
Apple iPhone
- If you have a locked iPhone that's eligible, Contact us so we can submit the unlock.
- Once it shows unlocked in your T-Mobile account, either insert your new SIM card or activate your eSIM.
