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Charlie722's avatar
Charlie722
Network Novice
4 months ago

Voicemail will not pickup unanswered calls

I cannot figure out why voicemail does not pickup if I cannot answer a call. The phone just keeps ringing, and voicemail does not take the call, the phone just keeps ringing. However, if I tap DECLINE when I am present by the phone when a call comes in, the call is directed to voicemail, and I can go to voicemail and play the message back.

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