Forum Discussion
Change voicemail from spanish to english?
Change voicemail from spanish to back to english?
Oh bummer. Thanks for giving it the good ol college try. At this point, you'll want to contact our T-Force team using the Twitter or FB links in my badge. They can access your account and switch language over for you. They are available 24/7 so you can shoot them a message now, and they'll get it taken care of.
- magenta1597209Newbie Caller
Press 4....then 7
- tmo_mike_cModerator
Okay. There's a specific way to navigate through this menu to change it yourself (no español knowledge required 😉)
When you call the system, press 4, that'll bring you to Mailbox Options.
Then, press 4 again and that'll take you to Playback Options.
Lastly, you'll press 7 to change the language to English.
- tmo_mike_cModerator
What if you hit star for the main menu, then 4 for mail box options, then 7 for language settings? Does that allow you to change it?
- shanmala6072Newbie Caller
tthank you! It's work, and back to English.
- tavojirNewbie Caller
4, 4, 7 no longer works. No way known to change from the Spanish "black hole".
- Daybreak_Over_DNewbie Caller
TPMDKM wrote:
Yep, still an issue. I’m beyond frustrated. I’ve done all the steps and my phone still speaks Spanish. I’ve spent HOURS trying to correct this issue. SO DONE WITH TMOBILE!
Call your voicemail as usual and type in your pin followed by #. Let the message begin and hit * (This takes you to the main menu) Press 4 for options, pause, then 7 for English. IMPORTANT: Have patience between each step and wait for a response to begin at each number press. Otherwise it hears 4, then 7, as 47, and it will tell you in Spanish that this is not an option. Listen to be sure the language has changed before hanging up. You can always hit * again to start anew on the main menu to repeat the 4, then 7 process.
- sakethia3Roaming Rookie
Thank you, i just tried that, it didnt work its just a lot of spanish i dont understand what shes saying. I just pressed 4 twice and 7. Still spanish.
- tmo_mike_cModerator
Oh bummer. Thanks for giving it the good ol college try. At this point, you'll want to contact our T-Force team using the Twitter or FB links in my badge. They can access your account and switch language over for you. They are available 24/7 so you can shoot them a message now, and they'll get it taken care of.
- TayeTruckingNewbie Caller
magenta1597209 wrote:
Press 4....then 7
Thanks so much cause I was starting to get frustrated 😂🤣
- PetyaNewbie Caller
Call your voicemail and type in your pin followed by #. Press 4 for options, then 7 for English. After you hear the options in English, you can hang up.
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