We’ve made a 10-year, up to $7.7 billion commitment to first responder agencies.

Connectivity is critical for first responders and we’re delivering it when and where it matters most.

Free unlimited service for first responder agencies.

It’s our pledge to provide FREE unlimited talk, text, and smartphone data for U.S. state and local public law enforcement, fire, and EMS agencies.

T-Mobile connecting heroes T-Mobile connecting heroes T-Mobile connecting heroes T-Mobile connecting heroes

Solutions

Keeping agency employees productive and responsive.

Our mobile-first innovations help equip public safety organizations, including first responders, with solutions that address the needs of citizens—all on a fast network and with your budget needs in mind.

Our tools and solutions include:

  • Network coverage

    Now connecting 99% of Americans.

  • Priority Access and Preemption

    Those approved by the Department of Homeland Security for Wireless Priority Service (WPS) get priority access with preemption to our nationwide network.

  • Push to talk

    Connect directly with team members to resolve issues and speed response.

  • Fleet management

    Make tracking and managing your vehicles simpler and more efficient.

  • 24/7 customer service

    Never miss a beat with constant support and troubleshooting.

  • Mobile routers

    Set up a mobile base station in the back of a truck or emergency vehicle.

Policewoman faces the camera, smiling, with her vehicle in the background. Policewoman faces the camera, smiling, with her vehicle in the background. Policewoman faces the camera, smiling, with her vehicle in the background. Policewoman faces the camera, smiling, with her vehicle in the background.

See how agencies across the USA improve safety and save money.

Law enforcement officers are more effective and situationally aware when they go mobile. Connecting Heroes provides a robust network with priority and preemption while providing excellent support and cost savings.

Two emergency workers with hard hats, flashlights, protective clothing sit in truck as one closest has hands on a laptop device

Transform public safety with wireless technology.

Discover efficient ways to deploy and protect first responders—from smartphone apps and camera solutions to a 5G network that solves emergency challenges.

5G: Capable device req'd; coverage not available in some areas. Some uses may require certain plan or feature; see T-Mobile.com.

Woman in grey business suit stands outside looking at her smartphone while also holding a coffee.

Try our network—risk-free.

Experience America’s largest AND fastest 5G network together with millions of miles of LTE coverage FREE for 30 days—no strings attached.

30 days or 30GB, whichever comes first. 5G: Fastest based on median, overall combined 5G speeds according to analysis by Ookla® of Speedtest Intelligence® data 5G download speeds for Q4 2021. See 5G device, coverage, & access details at T-Mobile.com. See full terms

Closeup of firefighters

Priority access and preemption, no additional charge.

Wireless Priority Service (WPS) enrollment ensures priority access and preemption on our reliable nationwide VoLTE network. Calls placed with WPS are prioritized end to end regardless of the carrier on the other side.

WPS eligibility must be confirmed by USDHS. WPS functionality (including priority access and preemption) may not be available while roaming; may default to 4G signal in areas with standalone-only 5G. Completion of calls not guaranteed.

Additional services

Helping first responder organizations in every possible way.

Front and back of device

Government Internet from T-Mobile, only $45/month.

Get affordable internet service with no data caps–plus an Inseego WavemakerTM 5G Indoor router FX2000 at no cost.

Not available in all areas; addresses ineligible for 5G may be eligible for 4G LTE or other fixed wireless options. Plus taxes and fees. Device included with new lines and 2-year agreement. See full terms

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Contact us during disasters for extra support.

From natural disasters to national special security events, rely on us for crucial communications with 24x7x365 dedicated customer support, mobile devices portable satellite networking systems, and more.

Learn more about our Emergency Management and Response during Wildfires.
Read the case study.

For more information, call our Emergency Response Hotline at (888) 639-0020.

The critical role of emergency preparedness.

T-Mobile’s Emergency Response Team (ERT) serves first responders and helps government, public safety agencies, and infrastructure organizations in the following key areas:

  • Plan for emergencies
  • Identify and apply mitigation strategies
  • Coordinate communication resources
  • Facilitate situational awareness and information sharing

Two men look at a laptop in an emergency area with a T-Mobile branded trailer and satellite in front of a house with damage. Two men look at a laptop in an emergency area with a T-Mobile branded trailer and satellite in front of a house with damage. Two men look at a laptop in an emergency area with a T-Mobile branded trailer and satellite in front of a house with damage. Two men look at a laptop in an emergency area with a T-Mobile branded trailer and satellite in front of a house with damage.

Additional plans

Affordable ways for first responders to stay connected.

Paramedics sitting on back of vehicle

Introducing Magenta® First Responder for Business Plan.

First responder-owned businesses get 50% off our best small business plan.

Savings vs. Magenta for Business for lines 2-6 with AutoPay. During congestion, customers on this plan using >100GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. Video typically streams on smartphone/tablet at 480p. ​Present verification for account holder at activation, maintain first responder line, & re-verify when requested; otherwise plan becomes Magenta for Business (additional cost up to $20/line per month). See full terms

Firefighters Foreground image.

More plans for first responders.

Are you a first responder looking for a personal or family plan?

Let’s partner to improve your public safety services.

1-877-386-4246