PUBLIC SAFETY
It’s our pledge to provide FREE unlimited talk, text, and smartphone data for U.S. state and local public law enforcement, fire, and EMS agencies.
For agencies' first responder lines; eligibility verified. Video typically streams on smartphone/tablet at DVD quality (480p). See full terms
Our mobile-first innovations help equip public safety organizations, including first responders, with solutions that address the needs of citizens—all on a fast network and with your budget needs in mind.
Now connecting 99% of Americans.
Those approved by the Department of Homeland Security for Wireless Priority Service (WPS) get priority access with preemption to our nationwide network.
Connect directly with team members to resolve issues and speed response.
Make tracking and managing your vehicles simpler and more efficient.
Never miss a beat with constant support and troubleshooting.
Set up a mobile base station in the back of a truck or emergency vehicle.
NO-RISK NETWORK TRIAL™
Experience America’s largest AND fastest 5G network together with millions of miles of LTE coverage FREE for 30 days—no strings attached.
30 days or 30GB, whichever comes first. 5G: Capable device required; coverage not available in some areas. Some uses may require certain plan or feature. See full terms
As the pandemic demands more from public safety agencies, we partnered with the Center for Digital Government to help state and local governments locate remaining federal funding streams and take advantage of this federal aid by the end of the year.
Wireless Priority Service (WPS) enrollment ensures priority access and preemption on our reliable nationwide VoLTE network. Calls placed with WPS are prioritized end to end regardless of the carrier on the other side.
WPS eligibility must be confirmed by USDHS. WPS functionality (including priority access and preemption) may not be available while roaming; may default to 4G signal in areas with standalone-only 5G. Completion of calls not guaranteed.
From the most significant disasters to major and national special security events we’ve been there for our customers when communications are critical. With our 24x7x365 dedicated customer support team, mobile device inventory, and a national fleet of mobile cell sites and portable satellite networking systems, we’re committed to helping organizations stay connected when they need it most.
Learn more about our Emergency Management and Response during Wildfires.
Read the case study.
For more information, call our Emergency Response Hotline at (888) 639-0020.
T-Mobile’s Emergency Response Team (ERT) serves first responders and helps government, public safety agencies, and infrastructure organizations in the following key areas:
First responder-owned businesses get 50% off our best small business plan.
Savings vs. Magenta for Business for lines 2-6 with AutoPay. During congestion, customers on this plan using >100GB/mo. may notice reduced speeds until next bill cycle due to data prioritization. Video typically streams on smartphone/tablet at 480p. Present verification for account holder at activation, maintain first responder line, & re-verify when requested; otherwise plan becomes Magenta for Business (additional cost up to $20/line per month). See full terms
