T-Priority: T-Mobile's First Responder Network

More first responders stay connected—even in times of congestion.

When every second counts, data-intensive applications require the performance of a reliable connection to a high-bandwidth, low-latency 5G network.

America's best 5G network experience for first responders means more capacity, faster speeds, and better coverage.

For qualifying organizations on eligible rate plans.

WHY T-PRIORITY?

Built for tomorrow’s emergencies. Ready today.

The MOST 5G capacity.

Network capacity matters for critical communications—and in times of congestion, the T-Priority network slice can dynamically expand it to support more.

Our 5G network can support 40% more first responders than anyone else.

The FASTEST all-network speeds.

Get the ultimate priority on the nation’s fastest network. Plus, only T-Priority ensures a performance baseline when it matters most.

Opensignal Awards – USA: Mobile Network Experience Report July 2024.

Maintain data-intensive communications with low latency and 2.5x faster speeds on average than other providers.

The BEST 5G coverage.

Our 5G network already reaches more places, and it doesn't stop there, because in areas that traditional tower signals can’t reach, T-Satellite with Starlink will provide an extra layer of coverage.

Nearly 500,000 square miles of 5G coverage added in rural America since 2021.

The nation's largest 5G network connects first responders virtually anywhere with expanding coverage across 500K square miles of rural America.

America’s first network slice for public safety.

We're ready to deliver the ultimate in network performance for public safety. A core competency of our engineering team, T-Priority includes minimum download speeds that are 2X faster than our historical baseline for first responders.

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A tower worker wearing safety gear climbs a cell tower in a rural location.

Network security.

Network congestion and cyberthreats can put critical connections at risk. T-Priority prioritizes and safeguards communications with secure network slicing, end-to-end encryption, rapid detection, and more.

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For qualifying organizations on eligible rate plans. Coverage not available in some areas.

The facts about T-Priority.

Explore the ways in which T-Priority has advanced connectivity beyond its predecessors—addressing pain points of dated 4G LTE infrastructure.

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Service assurance.

Through rigorous lab and field testing, we work 24/7 to maintain network service quality and availability.

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Public safety
agencies.

Small & medium
businesses.

Enterprise
companies.

Personal plans for
first responders.

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PUBLIC SAFETY STORIES

5G connectivity in action.

Public safety is more than tools and technologies—it’s about the people who use them and the real-world impacts they make.

A police officer inside a connected patrol car uses a monitor and keyboard to transmit updates.

CONNECTED VEHICLES

Stronger 5G connections. Smarter emergency response.

With T-Priority and 5G capable mobile routers, you can revolutionize your public safety Vehicle-to-everything (V2X) communication. A secure, dedicated network slice helps ensure mission-critical communications are always available.

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For qualifying organizations on eligible rate plans. Coverage not available in some areas.

An EMT in an ambulance helps a patient while another has a video call with a doctor on a tablet.

Real-time telehealth, on-the-go care.

With the power of T-Mobile 5G and network slicing, Ceiba Tele-EMS helps first responders
connect immediately with emergency medical teams and deliver specialist-guided care sooner.

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A firefighter in full gear uses a tablet to locate fire crews in a block of downtown buildings.

When every second matters: How 3AM
Innovations, Inc. keeps response teams safe.

First responder safety relies on real-time communication and coordination.

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A volunteer firefighter in their vehicle uses a smart device and 5G connectivity to stay informed.

Volunteer firefighters leverage mobile solutions for safer operations.

5G connectivity from T-Mobile helps volunteer firefighters protect more than 6,000 homes in rural Tennessee.

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A police officer in a car sends data via high-speed wireless using a smartphone and external keyboard.

Wichita PD: upgrading police technology to protect and serve.

Powerful law enforcement tools on the nation’s largest 5G network save time, improve operations, and boost morale.

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A law enforcement officer talking on the phone stands in front of two patrol cars and a firetruck.

Elevating policing with smart technology.

How one sheriff’s department in Missouri leveraged Samsung smartphones and our unparalleled 5G network to increase safety, decrease costs, and improve community relations.

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EMERGENCY RESPONSE

Ready to support when communications matter most.

A T-Mobile emergency management truck deployed on a primitive road in a forest.

Our dedicated Emergency Response Team is fast, flexible, and always ready.

When disasters strike, we move quickly to maintain reliable communications services for first responders and local communities.

See how

CONNECTED DRONES

Get real-time 5G data when it's needed most.

Learn how first responders see the big picture, make the right decisions, and save lives with 5G-connected drones, low-latency video feeds, and a dedicated network slice for public safety from T-Priority.

SOLUTIONS

Meet the critical needs of first responders.

Priority access and preemption.

Response times, safety and situational awareness, even staffing and asset deployment—a lot is riding on network access. Priority access and preemption is an important tool for safeguarding your critical comms and everything they impact.

Explore network priority access

Sherrif on the phone outside his vehicle

A surgeon in a hospital treating room enters patient data into a laptop.

Security solutions with T-SASE.

Defend against cyberattacks and threats while enabling seamless remote access to mission critical data and services.

See how it works

An EMT near an ambulance uses a tablet enabled with Direct Connect, a push-to-talk service.

Mission Critical Push-to-Talk.

Direct Connect and Mission Critical Push-to-Talk (MCPTT) provide instant voice communication like traditional LMR systems, but with added cellular benefits.

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A police vehicle travels quickly along a road.

Fleet management.

Discover how our comprehensive fleet management solutions put actionable insights right at your fingertips, so you can make informed decisions in near real-time.

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DEVICES

5G—because every second counts.

ELIGIBILITY

Review who’s eligible for T-Priority.

Many public and private organizations with emergency response roles qualify.

Courts
Critical manufacturing
Communications
Government and private utilities
Healthcare and public health
Transportation

Eligibility determined based on North American Industry Classification System (NAICS) code. Check with us to see if your organization or personnel qualify.

INSIGHTS

See what IDC has to say about T-Priority.

IDC SPOTLIGHT ARTICLE

5G network slicing empowers first responders and drives innovation.

See how 5G network slicing powers mission-critical communications and spurs innovation around advanced tools like drones and AR/VR.

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IDC INFOGRAPHIC

Revolutionizing public safety broadband with a dedicated 5G network slice.

Learn about the communication challenges first responders face, and how 5G network slicing can help address issues like reliability, speed, and coverage.

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IDC SNAPSHOT

Extending first responder network services with 5G.

Next-generation connectivity and network modernization are transforming how public safety agencies deliver emergency response services. See why a secure, resilient network is essential for success.

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