Sonim XP3Plus issues: Apps: how to stop direct connect asking me to activate
I have a Sonim XP3Plus and it is incessantly asking me if I want to activate T-Mobile Direct Connect. Though I repeatedly select ‘no’ the alert doesn't go away, and pops up on my flip phone outer screen. How do I stop this annoyance? there is an app on the phone called TCD which i think is the culprit, can it be deleted. I’ve also tried force it to quit but no avail. Can someone please tell me how to silence this alert once and for all? thanks also, it seems that when I press number keys during calls to respond to prompts (‘press 1 for yes’) etc, it isn’t heard by the other party/automated phone tree system. I can hear the numbers as I enter them, and i can see them appearing on the banner on the screen, but its as if the other end never hears it. its an impossible circumstance given how often one must do this sort of thing. ideas? do i just have a poor connection?
Login App Issue
I can log into T-Mobile web site via my computer browser. I can log into T-Mobile web site via my phone’s browser. Try to log into the app, the app takes my Id but when my password manager tries to insert the password, the app hangs. Won’t respond at all. Stop the app and try again, Still hangs. Shutdown and restart my phone and try again, Still hangs. Delete the app and reinstall the app and try again, Still hangs. Try typing in my Id and password manually. App takes my Id. App allows me to START typing in my password, but app hangs when I’m about half way through … not even an odd character, just a normal letter. Try again, exact same thing.
Blocked From The Network
For multiple days, every morning my phone gets blocked off the network. I always have to tell someone to get the app and reactivate it, Ive tried doing it myself multiple times on my laptop but it just shows the status of the gateway. None of my family members have the app but me and my dad. But either way somehow my phone gets deactivated every morning, What can I do about this?
App puchases - Credit Limit Renew
So I guess every T-Mobile customer has a $80 credit limit they will give you to charge in app purchases and such, like on Google play. I used mine up in July but the charges don't come until September I was told, which was correct I paid my usual amount for Bill this month. Now it's a new billing cycle period on Aug. 28 and I should have my credit able to charge up to a new $80. But so far it's not letting me ??? I'm confused, because this is a new billing cycle correct?? Last billing cycle went to Aug. 27, now it's 28th And there is no reset on mine. When I called yesterday on 27th,.she said today the 28th I should have a new line of $80 credit able.T-Mobile Internet App can't see connected devices
Whenever I try to see connected devices on my Android T-Mobile Internet App I get the “Let’s get you reconnected” screen: The only solution is to restart my home Internet router. After I get out of range and back to my home internet the issue starts up again. I don’t think restarting my home Internet should be a solution. Restarting the App on my phone and logging out and back in do not work. Anyone know if a solution?
