Forum Discussion

CheOne's avatar
CheOne
Newbie Caller
11 months ago
Solved

bad internet speed

Since yesterday, I have been having problems with the internet; it is working very poorly. It takes me 15 minutes to download a 10 MB file, and some websites take forever to load, even though speed t...
home internet
home internet service gateway
t-mobile
  • copz1998's avatar
    copz1998
    11 months ago

    @Rikus86, if your metrics are inline, then I would call customer support. It may be a regional issue or TM is working on a tower in your area. If you call, let us know what they say. 

sk8r's avatar
sk8r
Roaming Rookie
11 months ago

Just dumped my Tmobile Home Internet and went back to cable.  So wanted to keep this service.  But inconsistent speeds with no solution pushed me out.  Don’t like spending more money to go to Spectrum.  But 500 mbps downloads and low teens pings are worth it.  Guess I’ll check this out again once my two years are up with Spectrum.  Cheers!!!