Forum Discussion

Happyscissor's avatar
Happyscissor
Network Novice
3 years ago

outage?

Any reports of an outage in eastern Virginia? 

  • Jsr3042's avatar
    Jsr3042
    Network Novice

    We seem to have an internet outage at zip 55340.  Can someone confirm?

  • syaoran's avatar
    syaoran
    Transmission Titan
    Happyscissor wrote:

    Well, I am in Gloucester but I pull off the towers in both Williamsburg and York county 

    I am usually up that way on weekends.  Breakfast at Eggheads, lunch at Sweet Tooth, and ice cream at Short Lane.  :D  Unfortunately, I will be in Richmond all weekend for GalaxyCon.  I have always had exceptional service up there though.  Usually 600-700Mbps down and 100-200 up.  Picking up Williamsburg or York county towers, I'm guessing you are probably closer to the water than the route I normally take. 

    What device are you using?  Did you purchase it from T-Mobile or is it a BYOD?

    Edit:  I checked Down Detector.  Nothing reported and no outages currently. Have you tried powering off your device fully for 5 full minutes to allow your device to refresh its connection to the network?

  • Well, I am in Gloucester but I pull off the towers in both Williamsburg and York county 

  • syaoran's avatar
    syaoran
    Transmission Titan

    Not sure where you mean by eastern Virginia.  I am in Hampton and service is working fine.