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Gateway Losing Signal and Restarting
3 of the 4 last weekends, my Gateway has been randomly loosing signal and restarting. On Fridays or Saturdays, it's minimal, once or twice a day, a few hours apart - if at all. But three of the last ...
Tech Support said there was a known issue with my specific model of gateway after a firmware update and I got it replaced at a local T-Mobile store. So that's it. No more need for this post that nobody read but me. Bye.
Update - The replacement modem had the same issues. Per Support, the only difference on the 2 modem versions was what supplier made them and not that there was an updated model. Support sent a replacement power supply but I still had one drop since swapping that. FYI, the new power supply is a different style/shape. Support also noted that many stores now carry extra power supplies just in case of similar issues.
How long ago have you been using the new power supply?
