Forum Discussion

  • tmo_mike_c's avatar
    tmo_mike_c
    T-Mobile Employee

    @TwinMama1418 have you checked out the Web Gateway UI?  There is a Gateway information section that lists the name. If you can get to that section, see if you have an option to change the name there. If not, there may not be an option.

  • b088yj's avatar
    b088yj
    Newbie Caller

    took an hour for nothing talking with them.. what the tech told me they are not working on that yet not important enough to fix.. 

     

    Crazy...

  • TJazzie's avatar
    TJazzie
    Newbie Caller

    I guess they are not going to help or answer this question for us….I to would like to add the names of my devices because I too cant tell which is which

  • this should be absolutely standard.  Who wants to run down every device to match mac addresses?!?

  • syaoran's avatar
    syaoran
    Transmission Titan

    The modem gateway, is there a way to rename each device?  I don’t have the gateway but most routers do allow for this.  Amazon Echo’s are famous for being a pain to tell apart because of the way they are named by default.  My Onkyo receivers had this annoyance as well.  Within my Asus router though, I can override the name of each device, thankfully.  

  • SpinNet's avatar
    SpinNet
    Newbie Caller

    Same, all my Devices (except my phone) don’t have a name and are all labeled as “Unknown”. It makes it hard to differentiate them. 

  • I would love to know how to do this. We have a number of Google Chromebooks connected and I can't decipher the difference between them. I want to schedule times for them to have internet access without doing a blanket restriction across the board. 

  • b088yj's avatar
    b088yj
    Newbie Caller

    I'm having the same issue my Amazon tablet just show up as de3e but in the tablet profile it has a name.. If its android phones you can got to profile and change the name restart device and it should work.. Far as android tv and Amazon table im not sure..

    I hope thia helps