Forum Discussion

may-0001's avatar
may-0001
Network Novice
6 years ago

change name on caller id

change name on caller id

  • To change the name associated with your number, can be done by contacting Customer Care via 611 from your device.  This cha ge can take a day or two to implement. 

  • Syaoran: I went through 8 or 9 611 reps each promising me they could change the name of my Caller ID. All of them failed! I tried a 3rd party T-Mobile rep. She got close, but she left off one letter that I wanted. Perhaps I should be happy with what I have.

  • syaoran's avatar
    syaoran
    Transmission Titan

    To change the name associated with your number, can be done by contacting Customer Care via 611 from your device.  This cha ge can take a day or two to implement. 

  • zmansky's avatar
    zmansky
    Network Novice

    AS OF 4/10/2020, TMOBILE SUPPORT HAS NOT RESOLVED MY ISSUE.  When I make any outgoing call, "private call" shows-up on other parties caller-id. Very, very frustrating the lack of response or resolution.