Forum Discussion
New Gateway - No Internet on Phone
I upgraded to a Galaxy S25+. Came home and connected to my Gateway I'd had since 2023. During my upgrade, store people said I could upgrade my Gateway for free, and that'd even set it up so that it was the same name and password. Went in a week later and traded Gateways. Came home and the Gateway connects to all my devices, except the phone. It actually does connect, but it's Connected Without Internet.
I've tried resetting Wifi settings, cleared cache, and pretty much all the routine stuff I could think of. Still nothing. Phone's Wifi works as I was able to connect to old Gateway as well as other Wifi. Just this new Gateway it refuses to work with.
On your phone go to the Wi-Fi settings, then Intelligent Wi-Fi, and turn off (Switch to mobile data). You should be able to connect to your Gateway Wi-Fi. You should be able to turn Switch to mobile data back on now and still connect to your Gateway Wi-Fi.
