Forum Discussion
Guaranted price lock?
Part of the reason I went to T-MOBILE was because of their Guarantee that there would be no increases. Now they are increasing the price because things cost more. I understand that, but that is exactly the reason I went on this plan. To avoid a price increase...
Now I have to shop around for a new plan. So dumb.
- mickeylabrieNewbie Caller
Me too! This sucks. They are not keeping their promises!??
- friendofonyxRoaming Rookie
I've been happy with T-Mobile for a few years now, and thought I was with an ethically operated company. I've had no reason to complain. However just today I also received a text that in 2 weeks they are increasing my price. But when I signed up I was promised a guaranteed rate of $70 per month for 2 unlimited lines on Magenta for 55+ and promised the rate will not increase. Now according to the text message, T-Mobile wants $10/month more than the guaranteed rate. Sorry, the price increase and therefore the change in terms is not acceptable. Do I trust T-Mobile?
- mickeylabrieNewbie Caller
No this isn’t right!! Contact the ftc
- FUT-MobileNewbie Caller
Yep, In my opinion T-Mobile is involved in deceptive business practices. Because of this practice I no longer recommend T-Mobile to anyone, in fact I tell everyone to stay away from them. Their deceptive action has forever changed my views of this greedy corporation. I no longer purchase any phones from them and instead choose to buy unlocked phones from elsewhere, including my latest 2 new Samsung S24 Ultra phones. T-Mobile used to be a good company, now they suck and it is costing them money with poor customer satisfaction due to their greed.
- jmsjmsNewbie Caller
I'm in the same boat, Was guaranteed no price increases ever by Sprint.
When T-mobile bought Sprint, they bought any obligations that Sprint had, including my lifetime fixed price. If they didn't like this arrangement, then they shouldn't have bought Sprint.
Shame on you T-mobile for not living up to your committments.
- tiffanynt77Roaming Rookie
I'm sure they'll send out some legal mumbo jumbo showing some fine print that gives them a loophole and makes them completely innocent of any wrongdoing. It's the new American Way.
Related Content
- 10 months ago
- 10 months ago
- 11 months ago
- 11 months ago