User Profile
friendofonyx
Roaming Rookie
Joined 2 months ago
User Widgets
Contributions
Re: Guaranted price lock?
I've been happy with T-Mobile for a few years now, and thought I was with an ethically operated company. I've had no reason to complain. However just today I also received a text that in 2 weeks they are increasing my price. But when I signed up I was promised a guaranteed rate of $70 per month for 2 unlimited lines on Magenta for 55+ and promised the rate will not increase. Now according to the text message, T-Mobile wants $10/month more than the guaranteed rate. Sorry, the price increase and therefore the change in terms is not acceptable. Do I trust T-Mobile?243Views0likes1CommentPrice increase Magenta 55+ rate was guaranteed
What?! I've been happy with T-Mobile for a few years now, and thought I was with an ethically operated company. I've had no reason to complain. However just today I received a text that in 2 weeks they are increasing my price. But when I signed up I was promised a guaranteed rate of $70 per month for 2 unlimited lines on Magenta for 55+. Now T-Mobile wants $10/month more than the guaranteed rate. Sorry, the price increase and therefore the change in terms is not acceptable. This isn't a great way to treat loyal customers.893Views6likes5CommentsRe: Increase in Price for 55+ ($50/mo for 1 line)
What?! This is simply wrong. I've been happy with T-Mobile for a few years now - or thought I was with a more ethically operated company than AT&T. I've had no reason to complain. However now I received a text that in 2 weeks the price increases. But when I signed up I was promised a guaranteed rate of $70 for 2 unlimited lines on Magenta for 55+. Now T-Mobile wants $10/month more than the guaranteed rate. Sorry, that's not acceptable. I will need to move my carrier if they're serious, even without a rate guarantee.494Views2likes0Comments