Forum Discussion
cant sign in to account after cancelling a line with tmobile internet
arose wrote:I can’t sign into my t-mobile account after canceling a line (2GB hotspot). My account was set up with the number attached to the hotspot and now that the line is cancelled i can’t log in! I have the t-mobile home internet, only cancelled the hotspot. It keeps asking me to put in a t-mobile number to send a confirmation code to, but I only have the internet! How am I supposed to get a code to my internet??? I don’t have any phone lines with t-mobile! I need to access my bill and can’t do that!
Perhaps if you created a new account with the T-Mobile Home Internet gateway number, you may be able to gain access to your account.
Try … https://www.t-mobile.com/isp , clicking "My Account" in the upper right corner, and then clicking "Sign up for T-Mobile ID".
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