Forum Discussion
Solved
Service cancelled
Hi , my prepaid service is cancelled am not able to login to my T mobile account , it says the number is not found in the records , how do i reactivate my service with same number.
If your prepaid service goes for 60 days or longer without an active plan. The account is closed and the number goes back into the system to be assigned to another customer. You will need to purchase a new prepaid SIM, setup a new prepaid account, and hope the number you want has not been assigned to another customer.
If your prepaid service goes for 60 days or longer without an active plan. The account is closed and the number goes back into the system to be assigned to another customer. You will need to purchase a new prepaid SIM, setup a new prepaid account, and hope the number you want has not been assigned to another customer.
