Forum Discussion
Account cancel
If I cancel my T-Mobil account and have open leases/contract, can I return the phones for money off of the outstanding balances?
The phones will need to be paid off or you would need to make arrangements with Tmobile to finish paying off the phones depending on the agreement you signed.
- gramps28Router Royalty
The phones will need to be paid off or you would need to make arrangements with Tmobile to finish paying off the phones depending on the agreement you signed.
- SINISTAR31Network Novice
so it wont be easy as port the numbers and information and then send the phones back?
- gramps28Router Royalty
Nope. You're still on the hook for paying off the phone.
- fireguy_6364Modem Master
which is the same in reverse..if you were leaving another carrier you would need to pay off the devices prior to leaving. a contract/lease is still a contact/lease..it must be fulfilled one way or another.
- SINISTAR31Network Novice
how can I make sure my number's not locked with your current service provider
- gramps28Router Royalty
Make sure you don't have any outstanding bills and port a few days before the end of your billing cycle so you only have 1 bill left to pay.
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