Forum Discussion

Marine's avatar
Marine
Newbie Caller
7 months ago

International data roaming not working in Qatar

Hello

Why has data roaming not been working for the past 2 weeks in Qatar ?

I never had any issue before.

Thanks

international roaming
  • Marine's avatar
    Marine
    Newbie Caller
    7 months ago

    Hello,

    Data roaming is not working when my phone is useless without wi-fi.

    How to do a PING test ? not too familiar with that on phones.

    Thanks

    M

  • drnewcomb's avatar
    drnewcomb
    Fiber Fanatic
    7 months ago

    What test do you use to determine that data roaming is not working? The lowest level test is a PING. This is where you should start.

  • Marine's avatar
    Marine
    Newbie Caller
    7 months ago

    Yes I have checked data roaming , it’s on.

    I just turned off my phone for more than 5 minutes and it seems to now connect to a partner. I turned it off only for 1 min or so.

    Thanks !!

  • syaoran's avatar
    syaoran
    Transmission Titan
    7 months ago

    Have you checked to make sure data roaming is turned on in your device settings?  Have you tried performing a network reset from the device settings followed by powering off your device for at least 5 minutes to allow your device to refresh its connection to the roaming partner?  Have you tried manually connecting to the roaming partner?