Forum Discussion

iahmedmaher's avatar
iahmedmaher
Network Novice
31 days ago

In Egypt, no roaming while it is supported

Hello,
I bought a prepaid sim card in Atlanta. I used it for some time (calls and data). Then, I traveled to Egypt expecting that it will work since Egypt is a supported country in international roaming. However, I didn't receive the welcome message nor is there any signal. I am in a location where I am sure T-Mobile should be supported. I can't make calls to T-Mobile, and they don't have any live support or even email. What can I do?

  • syaoran's avatar
    syaoran
    Transmission Titan

    Prepaid roaming is very hit or miss.  Your device needs to be compatible with the roaming partbers network to have any chance of working.