5G Gateway Setup with Smart TV

tomwil wrote:

Mypalms wrote:

I’m having the same exact issue.. this is the first thread i’ve seen where someone accurately captures my same problem and of course it’s not resolved.  I’ll take that as a sign that TMO 5g isn’t for me.

 

Not sure if this will help, but in other community threads, lowering the encryption level of the 2.4GHz WiFii band to WPA2 helps other problem devices to connect to the gateway.

Thanks for the reply.  I tried all possible combinations of encryption levels for both 2.4GHz and 5g, all of them produce the same error that 1kma5243 described.  My Arris Surfboard router allows my Cox internet to connect to the same TV with 5g or 2.4ghz without any issues.