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Dayton, Ohio One of Highest Points Airway Rd & Smithville Rd Poor Signal
One bar signal usually and drops to zero bars if you turn your head then drops the call. I may have to research other carriers if their price is right and leave T-Mobile. I do not want to return to Verizon ever. I have thought about buying a repeater for my house. I am not sure if I want to go that route just yet.
Horrible Customer service
This is a rant on Tmobile customer service. To make this quick... I go into a T-mobile branch to cancel a line and they tell me it has to be done over the phone. makes no sense the very best way to verify identification in person to cancel a line they don't let you... OK fine I call to cancel a line on my plan. They make such a big fuss about my T-mobile Pin and primary user needs to cancel the line not "authorized users"... YET authorized users can, buy phones , open a lines yet can't cancel a line they themselves opened. Tell me how I can go through the app cancel my line.. Did they ask for any form of identification?? NO! Did they ask me for my pin?? NO! I was asked to verify anything whatsoever?? NO! Great job T-mobile you are doing great! Please tell me how this makes sense.. on top of ALL of this!! I requested to cancel my line BEFORE the new month started and they tell me I have to wait till next billing cycle!! I hope a T-mobile manager reads this because they really need to work on the policies.
Illegal Business Practices
Do not switch from another company to this company. They DO NOT cover the existing bill from your company if you owe on your phone. They are taught to lie to you and say they cover up to 800. They will only reimburse you!!! Which means you will pay for 2 bills every month.
Request for iPhone 12 Pro Max SIM Unlock – T-Mobile USA
I am writing to formally request the SIM unlock of an iPhone 12 Pro Max that is currently locked to the T-Mobile USA network. Please find the device details below: Device: iPhone 12 Pro Max The device has been fully paid for and is not under contract. I kindly request your assistance in unlocking the device so it can be used with other compatible carriers.
Samsung S21 Signal boost
Is there someway to use and external antenna or some system settings to boost the signal to a Samsung S21? The signal from T-mobile at my work office is poor and unreliable and I'm looking for some way to improve it. AT&T phones work great, so switching to AT&T is one optionHome internet frequently disconnects wired connections
I have the T-Mobile 5g home internet with the TMO-G4AR modem and daily my 2 wired connections (using two different ports) disconnect. As soon as I reboot the modem the devices come back online. no issues with wireless connected devices. Is this a common problem? very frustrating since parts of my home security is connected wired to the modem.Poor coverage at Everett, WA 45-80 building
The 45-80 building at 9801 27th Ave W, Everett, WA is poor. Inside the building, according to the Network Cell Info app the signal strength is around -113 on band 71 and outside the building its not much better, at -105. Moving 500 feet to the east across the parking lot, the signal improves considerably. Are there adjustments that can be made to the nearby cell towers to improve the signal at the 45-80 building?Tmobile home internet bleeding data?
since after 9 months of being on waiting list unlimited TMobile internet is still not available, they convinced me to try the 100 GB a month plan. Anyone else finding they are being lied to about the data being used?? It said I went through 100 GB in under a week and I was only watching shows on Netflix and Crunchyroll, only 1 device connected, no additional downloads... and according to T-Mobile texts from the time it texted me I was at 95% to the time it texted me I used 100% data was only 20 minutes.. there is no way I watched 5 gigs worth of movie/show in 20 minutes, even HD 4k takes about 1 hours per GB used... and then I go to the data usage section on T-Mobile it says I used all 100 GB, but further down the page it shows only 96 GB was used.. and now that I'm using low speed, it's even slower then low speed tethering from my phone.. (TMobile internet low speed is 2G .. TMobile phone tethering low speed is 3G ... 3 G you can still watch Netflix and amazon video, 2G you can't even get passed the log in page)
EXTREMELY SATISFIED CUSTOMER
I was in the Fernandina Beach Florida (Amelia Island) store today and I was greeted with the utmost respect and appreciation from the Manager Kristian and her staffs one of them being Anthony. Both are very professional and were extremely helpful to all my needs. Kristian was extremely knowledgeable and gave me every detail about my account and stuff that I didn’t even know I should have gotten prior to today. I will definitely keep going to that same store for all my needs. Anthony was also very helpful while she was getting our products ready. Overall I got the excellent service I needed that I probably would not get at any other store. I GIVE THIS MANAGER AND HER STAFF MORE THAN FIVE STARS ACROSS THE BOARD!!!
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