5g home internet - some sites won't load
My big gray cylinder 5G Home internet has good signal and works reliably. But some percent of websites I visit simply refuse to load via the TMo 5g device, yet they work fine if I use my Verizon cellphone data, or a coaxial cable modem (which I have not canceled service on yet). I am guessing it’s either a DNS issue between my Mac and the T-Mobile cylinder (eg: settings requiring technical help or updates), or a problem in the T-Mo network that is blocking some sites. After spending too many hours on the phone already with Tmo tech support for 5G Home, I am not excited about the prospect of engaging on the phone again. It takes too long, and the agents need more training and support. Has anyone experienced and solved this issue? Do you have technical insights? Is there actual written documentation somewhere that I could access? Thank you. (Honestly Tmo, you need to rethink your support infrastructure for 5G Home.)
UPnP not successful on Xbox Series S
Ever since I switched to the BYOD-Router internet gateway I haven’t been able to stay in party chats. Everything else works perfectly fine no connectivity issues on my laptop, phone, or TVs but as soon as I join an Xbox live party it’s fine for a couple seconds then I lose connection. Game chat works fine. My NAT is moderate but it used to be open. Also my xbox is saying UPnP not successful. I logged into my router but there doesn’t seem to be any configurable network settings. Anyone know how to enable UPnP?
Internet CONSTANTLY drops
Anyone else having issues with the gateway? I have been having issues since before August with the internet dropping constantly and phone calls in the house constantly dropping. I work from home so this cannot happen. I have had multiple T-Mobile techs try to help. I have had a new gateway sent, we upgraded to the mesh, the reset the gateway, we even got a new sim card for the gateway. NOTHING is working. I have been seeing online that it has to do with the firmware update. This needs to be fixed ASAP. I don’t know what else to do besides change providers!Tower upgrades taking weeks to complete?
I started having issues a couple of days ago and when I called they stated that the towers in my area are being upgraded. I asked how long this would take as I had no service for several days. They stated 3 to 4 weeks! How is this acceptable in this day and age for technology upgrades to takes weeks and deny service to customers? I should have said this is a safety issue as I could not reliable make calls and if I had an emergency how could I expect to get help. This is a sad state of affairs T-Mobile.
T-Mobile non return fee on gareway scam
I have sent my gateway back using the return label provided by T-Mobile. The tracking(1Z0545229096661887) shows delivered on November 2nd 2022. T-Mobile now charged me $399 + tax for non return. They are scamming people by charging the money for the device they received and now the agent and the supervisor is convincing me that they will take care of $200 and the remaining is my responsibility. i am not accepting that offer as T-Mobile is scamming people and getting free money. What can i do to get this charges taken care. Can i file a lawsuit on this as i have all the proof of delivery. T-Mobile says that they cannot locate the device.Does T-Mobile have any plans to expose advanced settings on their gateways?
Is anyone able to provide a timeline for T-Mobile providing access to advanced router settings? (You know, the ones virtually all other ISPs provide) Currently T-Mobile’s home internet solution does not allow users to: Manage DNS settings Manage DHCP (IP addresses for client machines) Use any subnet other than 192.168.12.x connected directly to the gateway Put the gateway into bridge mode - this results in double network address translation (NAT) that breaks services like port forwarding and VPN Specify the channel to be used for wireless SSIDs (neither 2.4 nor 5Ghz) It would be really nice to know if T-Mobile has any intention of ever resolving these issues. Until they do, users will continue to be frustrated with just how inflexible and limiting the T-Mobile home internet solution actually is compared to other ISPs. When you factor in that most users get 150/30Mbps as average bandwidth, T-Mobile’s low cost is actually not that low - most ISPs will provide 400/35Mbps for just a few dollars more. So, when can we expect to get real access, on T-Mobile Home Internet, to the configuration options that almost all other ISPs provide already? It really is shameful that this hasn’t been addressed or resolved already!Your browser is a bit unusual
Hi - I very unfortunately use Go Daddy hosted outlook. All of the sudden - I cannot login to that outlook account, or even the Go Daddy page itself with my customer number. I spent a day with their helpless desk and didn’t get anywhere. Today I changed my wifi to our public outdoor network for funsies and guess what - everything was fine! It was only when I am connected to my T-Mobile 5g wifi that I have this issue. Does anyone know anything about it or how to fix it? Many thanks - I can’t work all day off of this network it is too weak.Massive fluctuation of internet speed
Our home internet fluctuates from 0.44mbps to 200+mbps . This is an example of a good day. The fluctuations are steadily getting worse. I my opinion T-Mobile has oversold there ability to supply a steady internet signal. T-Mobile just keeps say it congestion which seems to me the same thing I am saying, they have more customers than they can supply internet to. Plus there's no rhyme or reason to the fluctuation. Is anything being done to fix this or do I need to move on to a different way of getting the internet. What we have now is almost useless.
strict nat type console
On my Ps4 certain games (call of duty games like warzone) are saying I have a strict nat type and I can’t connect to data center I already contacted the developers of the game and their telling me to contact tmobile which I already did and they said they can’t fix the issue. Anyone know Any other fixes? Port fowarding can’t work on tmobile.
